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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 17.3
edited by Christine Sklareski
on 2025/05/21 10:53
Change comment: There is no comment for this version
To version 17.11
edited by Christine Sklareski
on 2025/05/21 15:47
Change comment: There is no comment for this version

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29 29  (((
30 30  = **Place Calls** =
31 31  
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
32 32  
33 33  == Initiate a call: ==
34 34  
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90 90  == Place Conference Calls ==
91 91  
92 92  * (((
93 -**To initiate a conference call:**
94 +**To initiate a conference call from the dial screen:**
94 94  GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 95  
96 96  * Bring up the dial screen
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98 98  * The extension will be added to the dialing field and users can dial another number
99 99  * When all extensions have been entered, press "Audio Call" or "Video Call"
100 100  
101 -
102 102  **To initiate a conference call while on a phone call:**
103 103  
104 -* When** **the phone is on the call screen, tap on the "Conference" button
104 +* When the phone is on the call screen, tap on the "Conference" button
105 105  * Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 -* Tap the "Invite" button to add members to the conference.
107 -* A dial tone will be heard to start dialing a new number.
106 +* After the call is established, the conference screen is brought up.
107 +* Tap the "Invite" button to add more members to the conference.
108 +
109 +**To initiate a conference call from the conference soft key:**
110 +
111 +* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
112 +
113 +**Conference Call Management:**
114 +
115 +* Individual management:
116 +** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
117 +** Mute: Tap the extension and then click the Mute button.
118 +** Video on: Tap the extension and tap the Video on button.
119 +* End a conference call:
120 +** Tap the red handset button to end the call for everyone.
121 +** Individuals who disconnect from the call will exit but all other parties will remain.
122 +
123 +
108 108  )))
109 109  
110 110  
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117 117  [[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
118 118  
119 119  
120 -[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
136 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
121 121  )))
122 122  )))
123 123  
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132 132  
133 133  Caller ID will show who is calling.
134 134  
135 -* To answer a single incoming call:
151 +* **To answer a single incoming call**:
136 136  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
153 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
154 +
155 +* **To answer an incoming call during an active call:**
156 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
137 137  **
138 -* To answer a second simultaneous call
139 -* To pick up a call ringing at another phone in your group
140 -* To send a ringing call to voicemail instead of answering
158 +* **To pick up a call ringing at another phone in your group**
159 +**
160 +* **To send a ringing call to voicemail instead of answering**
161 +**
141 141  )))
142 142  
143 143  
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144 144  
145 145  (% class="col-xs-12 col-sm-4" %)
146 146  (((
147 -[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
168 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
148 148  
149 -[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
170 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
150 150  )))
151 151  )))
152 152  
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159 159  = Directory, Speed Dials, Favorites, and Button Boxes =
160 160  
161 161  
162 -* Directory
183 +* Directory:
184 +** Tap the User icon on the right side of the home screen
185 +** In the left menu, tap LDAP
186 +** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
187 +** Tap the user to dial the call.
163 163  * Speed Dials
164 164  * Favorites
165 165  * Button boxes
GS-SecondCall.png
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