Last modified by Christine Sklareski on 2025/07/17 09:56

From version 17.12
edited by Christine Sklareski
on 2025/05/21 15:48
Change comment: There is no comment for this version
To version 18.4
edited by Christine Sklareski
on 2025/05/22 09:47
Change comment: There is no comment for this version

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31 31  
32 32  To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
33 33  
34 -== Initiate a call: ==
34 +== Multiple ways to Initiate a call: ==
35 35  
36 36  1. Pick up the handset
37 37  1. Press the Speaker button on the phone
38 38  1. Press the Speaker button on the touchscreen
39 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
40 -1. Press a name on a button box (speakerphone will engage if not using handset)
39 +1. Press a name in the Speed dial menu on the touchscreen
40 +1. Press a name on a button box
41 41  
42 -== Place Ringing Calls ==
42 +== Place Calls ==
43 43  
44 44  * **Place a ringing call to an internal extension:**
45 45  ** Initiate a call
46 46  ** Use the keypad to enter the extension
47 47  ** Press Audio call or Video call.
48 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 +*** Please note that if you don't press Audio or Video call, the call will automatically engage after a short delay.
49 49  *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 50  ** To disconnect the call, return the handset to the cradle.
51 51  \\(% style="display:none" %)
52 52  * **To place a call to an outside phone number**:
53 53  ** Initiate a call
54 -** Use the keypad to press 9 (to access the outside line)
55 -** Use the keypad to enter the external phone number
56 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
54 +** Dial 9 (to access the outside line)
55 +** Dial the external phone number
56 +** Press Audio call. Please note that if you don't press Audio call, the call will automatically engage automatically after a short delay.
57 57  ** To disconnect the call, return the handset to the cradle.
58 58  
59 59  == Place Emergency Calls ==
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61 61  * **To place an emergency 911 call:**
62 62  ** Pick up the handset or engage the speakerphone
63 63  ** Dial 911 or 9911 on the keypad.
64 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will automatically engage after a short delay.
65 65  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
66 66  
67 67  * **To place an internal emergency call to alert the office of an issue:**
68 68  ** Pick up the handset or engage the speakerphone
69 69  ** Dial your building's internal emergency extension on the keypad.
70 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 +** Press Audio call. Please note that if you don't press Audio call, the call will automatically engage after a short delay.
71 71  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
72 72  
73 73  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
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185 185  ** In the left menu, tap LDAP
186 186  ** Tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
187 187  ** Tap the green phone icon to place a call.
188 -* Speed Dials
189 -* Favorites
188 +* Set speed dials:
189 +**
190 +* Favorites:
191 +** To add extensions to favorites:
192 +*** Tap the User icon on the right side of the home screen
193 +*** In the left menu, tap Favorites
194 +***
190 190  * Button boxes
191 191  )))
192 192