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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 17.1
edited by Christine Sklareski
on 2025/05/21 10:41
Change comment: There is no comment for this version
To version 17.7
edited by Christine Sklareski
on 2025/05/21 14:14
Change comment: There is no comment for this version

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29 29  (((
30 30  = **Place Calls** =
31 31  
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
32 32  
33 33  == Initiate a call: ==
34 34  
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90 90  == Place Conference Calls ==
91 91  
92 92  * (((
93 -**To initiate a conference call:**
94 +**To initiate a conference call from the dial screen:**
94 94  GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 95  
96 96  * Bring up the dial screen
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98 98  * The extension will be added to the dialing field and users can dial another number
99 99  * When all extensions have been entered, press "Audio Call" or "Video Call"
100 100  
102 +**To initiate a conference call while on a phone call:**
101 101  
104 +* When the phone is on the call screen, tap on the "Conference" button
105 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 +* After the call is established, the conference screen is brought up.
107 +* Tap the "Invite" button to add more members to the conference.
102 102  
109 +**To initiate a conference call from the conference soft key:**
103 103  
104 -**To initiate a conference call while on a phone call:**
111 +* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
105 105  
106 -* When** **the phone is on the call screen, tap on the "Conference" button
107 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
108 -* Tap the "Invite" button to add members to the conference.
109 -* A dial tone will be heard to start dialing a new number.
113 +
114 +**Conference Call Management:**
115 +
116 +* Individual management:
117 +** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
118 +** Mute: Tap the extension and then click the Mute button.
119 +** Video on: Tap the extension and tap the Video on button.
120 +* End a conference call:
121 +
122 +* Tap the red handset button to end the call for everyone.
123 +* Individuals who disconnect from the call will exit but all other parties will remain.
124 +
125 +
110 110  )))
111 111  
112 112  
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119 119  [[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
120 120  
121 121  
122 -[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
138 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
123 123  )))
124 124  )))
125 125  
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132 132  (((
133 133  = Answering Calls =
134 134  
151 +Caller ID will show who is calling.
135 135  
136 -* Call ID will show who is calling
137 -* To answer a ringing call
138 -* To answer a second simultaneous call
153 +* **To answer a single incoming call**:
154 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
155 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
156 +
157 +* **To answer a second simultaneous call**
158 +**
139 139  * To pick up a call ringing at another phone in your group
140 140  * To send a ringing call to voicemail instead of answering
141 141  )))
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144 144  
145 145  (% class="col-xs-12 col-sm-4" %)
146 146  (((
147 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
167 +[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
168 +
169 +[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
148 148  )))
149 149  )))
150 150  
GS-AnswerAudioCall.png
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