Skip to Content
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 16.2
edited by Christine Sklareski
on 2025/05/21 10:41
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -2,13 +2,10 @@
2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,50 +27,10 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** Initiate a call
45 -** Use the keypad to enter the extension
46 -** Press Audio call or Video call.
47 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -** To disconnect the call, return the handset to the cradle.
50 -\\(% style="display:none" %)
51 -* **To place a call to an outside phone number**:
52 -** Initiate a call
53 -** Use the keypad to press 9 (to access the outside line)
54 -** Use the keypad to enter the external phone number
55 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 -** To disconnect the call, return the handset to the cradle.
57 -
58 -== Place Emergency Calls ==
59 -
60 -* **To place an emergency 911 call:**
61 -** Pick up the handset or engage the speakerphone
62 -** Dial 911 or 9911 on the keypad.
63 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 -
66 -* **To place an internal emergency call to alert the office of an issue:**
67 -** Pick up the handset or engage the speakerphone
68 -** Dial your building's internal emergency extension on the keypad.
69 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 -
72 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 -
30 +Content 2
74 74  )))
75 75  
76 76  
... ... @@ -77,53 +77,11 @@
77 77  
78 78  (% class="col-xs-12 col-sm-4" %)
79 79  (((
80 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
81 81  )))
82 82  )))
83 83  
84 -----
85 85  
86 -(% class="row" %)
87 -(((
88 -(% class="col-xs-12 col-sm-8" %)
89 -(((
90 -== Place Conference Calls ==
91 -
92 -* (((
93 -**To initiate a conference call:**
94 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 -
96 -* Bring up the dial screen
97 -* Enter the first extension number then press on it on the left panel of the screen
98 -* The extension will be added to the dialing field and users can dial another number
99 -* When all extensions have been entered, press "Audio Call" or "Video Call"
100 -
101 -
102 -
103 -
104 -**To initiate a conference call while on a phone call:**
105 -
106 -* When** **the phone is on the call screen, tap on the "Conference" button
107 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
108 -* Tap the "Invite" button to add members to the conference.
109 -* A dial tone will be heard to start dialing a new number.
110 -)))
111 -
112 -
113 -)))
114 -
115 -
116 -
117 -(% class="col-xs-12 col-sm-4" %)
118 -(((
119 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
120 -
121 -
122 -[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
123 -)))
124 -)))
125 -
126 -
127 127  ----
128 128  
129 129  (% class="row" %)
... ... @@ -130,14 +130,10 @@
130 130  (((
131 131  (% class="col-xs-12 col-sm-8" %)
132 132  (((
133 -= Answering Calls =
48 += Section 3 =
134 134  
135 135  
136 -* Call ID will show who is calling
137 -* To answer a ringing call
138 -* To answer a second simultaneous call
139 -* To pick up a call ringing at another phone in your group
140 -* To send a ringing call to voicemail instead of answering
51 +Content 3
141 141  )))
142 142  
143 143  
... ... @@ -144,216 +144,20 @@
144 144  
145 145  (% class="col-xs-12 col-sm-4" %)
146 146  (((
147 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
148 -)))
149 -)))
150 -
151 -----
152 -
153 -(% class="row" %)
154 -(((
155 -(% class="col-xs-12 col-sm-8" %)
156 -(((
157 -= Directory, Speed Dials, Favorites, and Button Boxes =
158 -
159 -
160 -* Directory
161 -* Speed Dials
162 -* Favorites
163 -* Button boxes
164 -)))
165 -
166 -
167 -
168 -(% class="col-xs-12 col-sm-4" %)
169 -(((
170 170  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
171 171  )))
172 172  )))
173 173  
174 174  
175 -----
176 176  
177 -(% class="row" %)
178 -(((
179 -(% class="col-xs-12 col-sm-8" %)
180 -(((
181 -= Call Handling =
182 182  
183 183  
184 -* To transfer a call 
185 -** Blind transfer
186 -** Announced transfer
187 -* To transfer a call to voicemail
188 -** (((
189 -Press Transfer and then press * and then enter the extension to go to directly to VM
190 -)))
191 -)))
192 192  
193 193  
194 -
195 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
196 196  (((
197 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
198 -)))
199 -)))
200 -
201 -
202 -----
203 -
204 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
205 205  (((
206 -(% class="col-xs-12 col-sm-8" %)
207 -(((
208 -= Pick up groups / Hunt groups / Monitored Extensions =
209 -
210 -
211 -* Pick up groups
212 -* Hunt groups
213 -* Monitored extensions
72 +
214 214  )))
215 -
216 -
217 -
218 -(% class="col-xs-12 col-sm-4" %)
219 -(((
220 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
221 221  )))
222 -)))
223 -
224 -----
225 -
226 -(% class="row" %)
227 -(((
228 -(% class="col-xs-12 col-sm-8" %)
229 -(((
230 -= Call History =
231 -
232 -
233 -* Find your call history
234 -* Manage call history
235 -* Place calls from call history
236 -)))
237 -
238 -
239 -
240 -(% class="col-xs-12 col-sm-4" %)
241 -(((
242 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
243 -)))
244 -)))
245 -
246 -----
247 -
248 -(% class="row" %)
249 -(((
250 -(% class="col-xs-12 col-sm-8" %)
251 -(((
252 -= Availability States =
253 -
254 -
255 -* Change availability state when OOO or In Meeting
256 -)))
257 -
258 -
259 -
260 -(% class="col-xs-12 col-sm-4" %)
261 -(((
262 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
263 -)))
264 -)))
265 -
266 -----
267 -
268 -(% class="row" %)
269 -(((
270 -(% class="col-xs-12 col-sm-8" %)
271 -(((
272 -= Checking Voicemail =
273 -
274 -
275 -* To access your voicemail box
276 -* To access your voicemail from another extension within the district
277 -* To access your voicemail from off site
278 -* Voicemail indicator
279 -* Voicemail to email
280 -)))
281 -
282 -
283 -
284 -(% class="col-xs-12 col-sm-4" %)
285 -(((
286 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
287 -)))
288 -)))
289 -
290 -
291 -----
292 -
293 -(% class="row" %)
294 -(((
295 -(% class="col-xs-12 col-sm-8" %)
296 -(((
297 -= Phone Settings =
298 -
299 -
300 -* Disable tap sounds
301 -* Adjust volume:
302 -** Ringer volume
303 -** Call volume
304 -** Mute calls
305 -)))
306 -
307 -
308 -
309 -(% class="col-xs-12 col-sm-4" %)
310 -(((
311 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
312 -)))
313 -)))
314 -
315 -
316 -
317 -----
318 -
319 -(% class="row" %)
320 -(((
321 -(% class="col-xs-12 col-sm-8" %)
322 -(((
323 -= Answering Doorbells =
324 -
325 -
326 -Content 3
327 -)))
328 -
329 -
330 -
331 -(% class="col-xs-12 col-sm-4" %)
332 -(((
333 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
334 -)))
335 -)))
336 -
337 -
338 -----
339 -
340 -(% class="row" %)
341 -(((
342 -(% class="col-xs-12 col-sm-8" %)
343 -(((
344 -= All Call and Paging/Intercom =
345 -
346 -
347 -* Page within school
348 -* Page between buildings
349 -)))
350 -
351 -
352 -
353 -(% class="col-xs-12 col-sm-4" %)
354 -(((
355 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
356 -)))
357 -)))
358 -
359 -
GS-Conference-Invite_while_on_call.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -118.2 KB
Content
GS-conference-addUsers.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -45.3 KB
Content
GS3350-CallScreen.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -32.4 KB
Content