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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 16.1
edited by Christine Sklareski
on 2025/05/21 10:41
Change comment: There is no comment for this version
To version 2.5
edited by Christine Sklareski
on 2025/05/16 14:24
Change comment: There is no comment for this version

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Content
... ... @@ -5,10 +5,8 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -27,50 +27,13 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
28 += Placing Calls =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** Initiate a call
45 -** Use the keypad to enter the extension
46 -** Press Audio call or Video call.
47 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -** To disconnect the call, return the handset to the cradle.
50 -\\(% style="display:none" %)
51 -* **To place a call to an outside phone number**:
52 -** Initiate a call
53 -** Use the keypad to press 9 (to access the outside line)
54 -** Use the keypad to enter the external phone number
55 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 -** To disconnect the call, return the handset to the cradle.
57 -
58 -== Place Emergency Calls ==
59 -
60 -* **To place an emergency 911 call:**
61 -** Pick up the handset or engage the speakerphone
62 -** Dial 911 or 9911 on the keypad.
63 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 -
66 -* **To place an internal emergency call to alert the office of an issue:**
67 -** Pick up the handset or engage the speakerphone
68 -** Dial your building's internal emergency extension on the keypad.
69 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 -
72 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 -
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
74 74  )))
75 75  
76 76  
... ... @@ -77,51 +77,12 @@
77 77  
78 78  (% class="col-xs-12 col-sm-4" %)
79 79  (((
80 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
41 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
81 81  )))
82 82  )))
83 83  
84 -----
85 85  
86 -(% class="row" %)
87 -(((
88 -(% class="col-xs-12 col-sm-8" %)
89 -(((
90 -== Place Conference Calls ==
91 91  
92 -* (((
93 -**To initiate a conference call:**
94 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 -
96 -* Bring up the dial screen
97 -* Enter the first extension number then press on it on the left panel of the screen
98 -* The extension will be added to the dialing field and users can dial another number
99 -* When all extensions have been entered, press "Audio Call" or "Video Call"
100 -
101 -
102 -**To initiate a conference call while on a phone call:**
103 -
104 -* When** **the phone is on the call screen, tap on the "Conference" button
105 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 -* Tap the "Invite" button to add members to the conference.
107 -* A dial tone will be heard to start dialing a new number.
108 -)))
109 -
110 -
111 -)))
112 -
113 -
114 -
115 -(% class="col-xs-12 col-sm-4" %)
116 -(((
117 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
118 -
119 -
120 -[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
121 -)))
122 -)))
123 -
124 -
125 125  ----
126 126  
127 127  (% class="row" %)
... ... @@ -131,11 +131,9 @@
131 131  = Answering Calls =
132 132  
133 133  
134 -* Call ID will show who is calling
135 135  * To answer a ringing call
136 136  * To answer a second simultaneous call
137 -* To pick up a call ringing at another phone in your group
138 -* To send a ringing call to voicemail instead of answering
58 +* To pick up a call rinigng at another phone in your group
139 139  )))
140 140  
141 141  
... ... @@ -152,13 +152,12 @@
152 152  (((
153 153  (% class="col-xs-12 col-sm-8" %)
154 154  (((
155 -= Directory, Speed Dials, Favorites, and Button Boxes =
75 += Directory =
156 156  
157 157  
158 -* Directory
159 -* Speed Dials
160 -* Favorites
161 -* Button boxes
78 +* To access your voicemail box
79 +* To access your voicemail from another extension within the district
80 +* To access your voicemail from off site
162 162  )))
163 163  
164 164  
... ... @@ -183,10 +183,7 @@
183 183  ** Blind transfer
184 184  ** Announced transfer
185 185  * To transfer a call to voicemail
186 -** (((
187 -Press Transfer and then press * and then enter the extension to go to directly to VM
188 188  )))
189 -)))
190 190  
191 191  
192 192  
... ... @@ -197,28 +197,7 @@
197 197  )))
198 198  
199 199  
200 -----
201 201  
202 -(% class="row" %)
203 -(((
204 -(% class="col-xs-12 col-sm-8" %)
205 -(((
206 -= Pick up groups / Hunt groups / Monitored Extensions =
207 -
208 -
209 -* Pick up groups
210 -* Hunt groups
211 -* Monitored extensions
212 -)))
213 -
214 -
215 -
216 -(% class="col-xs-12 col-sm-4" %)
217 -(((
218 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
219 -)))
220 -)))
221 -
222 222  ----
223 223  
224 224  (% class="row" %)
... ... @@ -225,56 +225,12 @@
225 225  (((
226 226  (% class="col-xs-12 col-sm-8" %)
227 227  (((
228 -= Call History =
123 += Voicemail and Auto Attendant =
229 229  
230 230  
231 -* Find your call history
232 -* Manage call history
233 -* Place calls from call history
234 -)))
235 -
236 -
237 -
238 -(% class="col-xs-12 col-sm-4" %)
239 -(((
240 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
241 -)))
242 -)))
243 -
244 -----
245 -
246 -(% class="row" %)
247 -(((
248 -(% class="col-xs-12 col-sm-8" %)
249 -(((
250 -= Availability States =
251 -
252 -
253 -* Change availability state when OOO or In Meeting
254 -)))
255 -
256 -
257 -
258 -(% class="col-xs-12 col-sm-4" %)
259 -(((
260 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
261 -)))
262 -)))
263 -
264 -----
265 -
266 -(% class="row" %)
267 -(((
268 -(% class="col-xs-12 col-sm-8" %)
269 -(((
270 -= Checking Voicemail =
271 -
272 -
273 273  * To access your voicemail box
274 274  * To access your voicemail from another extension within the district
275 275  * To access your voicemail from off site
276 -* Voicemail indicator
277 -* Voicemail to email
278 278  )))
279 279  
280 280  
... ... @@ -295,11 +295,7 @@
295 295  = Phone Settings =
296 296  
297 297  
298 -* Disable tap sounds
299 -* Adjust volume:
300 -** Ringer volume
301 -** Call volume
302 -** Mute calls
149 +Content 3
303 303  )))
304 304  
305 305  
... ... @@ -318,7 +318,7 @@
318 318  (((
319 319  (% class="col-xs-12 col-sm-8" %)
320 320  (((
321 -= Answering Doorbells =
168 += Doorbells =
322 322  
323 323  
324 324  Content 3
... ... @@ -339,11 +339,10 @@
339 339  (((
340 340  (% class="col-xs-12 col-sm-8" %)
341 341  (((
342 -= All Call and Paging/Intercom =
189 += Section 3 =
343 343  
344 344  
345 -* Page within school
346 -* Page between buildings
192 +Content 3
347 347  )))
348 348  
349 349  
GS-Conference-Invite_while_on_call.png
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