Last modified by Christine Sklareski on 2025/08/06 14:40

From version 15.5
edited by Christine Sklareski
on 2025/05/21 10:41
Change comment: There is no comment for this version
To version 2.3
edited by Christine Sklareski
on 2025/05/16 13:59
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,115 +27,10 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
31 -
32 -
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** Initiate a call
45 -** Use the keypad to enter the extension
46 -** Press Audio call or Video call.
47 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -** To disconnect the call, return the handset to the cradle.
50 -\\(% style="display:none" %)
51 -* **To place a call to an outside phone number**:
52 -** Initiate a call
53 -** Use the keypad to press 9 (to access the outside line)
54 -** Use the keypad to enter the external phone number
55 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 -** To disconnect the call, return the handset to the cradle.
57 -
58 -== Place Emergency Calls ==
59 -
60 -* **To place an emergency 911 call:**
61 -** Pick up the handset or engage the speakerphone
62 -** Dial 911 or 9911 on the keypad.
63 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 -
66 -* **To place an internal emergency call to alert the office of an issue:**
67 -** Pick up the handset or engage the speakerphone
68 -** Dial your building's internal emergency extension on the keypad.
69 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 -
72 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 -
74 -)))
75 -
76 -
77 -
78 -(% class="col-xs-12 col-sm-4" %)
79 -(((
80 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
81 -)))
82 -)))
83 -
84 -----
85 -
86 -(% class="row" %)
87 -(((
88 -(% class="col-xs-12 col-sm-8" %)
89 -(((
90 -== Place Conference Calls ==
91 -
92 -* (((
93 -**To initiate a conference call:**
94 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 -
96 -* Bring up the dial screen
97 -* Enter the first extension number then press on it on the left panel of the screen
98 -* The extension will be added to the dialing field and users can dial another number
99 -* When all extensions have been entered, press "Audio Call" or "Video Call"
100 -
101 -
102 -**To initiate a conference call while on a phone call:**
103 -
104 -* When** **the phone is on the call screen, tap on the "Conference" button
105 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 -* Tap the "Invite" button to add members to the conference.
107 -* A dial tone will be heard to start dialing a new number.
108 -)))
109 -
110 -
111 -)))
112 -
113 -
114 -
115 -(% class="col-xs-12 col-sm-4" %)
116 -(((
117 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
118 -
119 -
120 -[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
121 -)))
122 -)))
123 -
124 -
125 -----
126 -
127 -(% class="row" %)
128 -(((
129 -(% class="col-xs-12 col-sm-8" %)
130 -(((
131 131  = Answering Calls =
132 132  
133 133  
134 -* Call ID will show who is calling
135 -* To answer a ringing call
136 -* To answer a second simultaneous call
137 -* To pick up a call ringing at another phone in your group
138 -* To send a ringing call to voicemail instead of answering
30 +Content 2
139 139  )))
140 140  
141 141  
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142 142  
143 143  (% class="col-xs-12 col-sm-4" %)
144 144  (((
145 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
146 146  )))
147 147  )))
148 148  
149 -----
150 150  
151 -(% class="row" %)
152 -(((
153 -(% class="col-xs-12 col-sm-8" %)
154 -(((
155 -= Directory, Speed Dials, Favorites, and Button Boxes =
156 -
157 -
158 -* Directory
159 -* Speed Dials
160 -* Favorites
161 -* Button boxes
162 -)))
163 -
164 -
165 -
166 -(% class="col-xs-12 col-sm-4" %)
167 -(((
168 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
169 -)))
170 -)))
171 -
172 -
173 173  ----
174 174  
175 175  (% class="row" %)
... ... @@ -179,14 +179,8 @@
179 179  = Call Handling =
180 180  
181 181  
182 -* To transfer a call 
183 -** Blind transfer
184 -** Announced transfer
185 -* To transfer a call to voicemail
186 -** (((
187 -Press Transfer and then press * and then enter the extension to go to directly to VM
51 +Content 3
188 188  )))
189 -)))
190 190  
191 191  
192 192  
... ... @@ -197,28 +197,7 @@
197 197  )))
198 198  
199 199  
200 -----
201 201  
202 -(% class="row" %)
203 -(((
204 -(% class="col-xs-12 col-sm-8" %)
205 -(((
206 -= Pick up groups / Hunt groups / Monitored Extensions =
207 -
208 -
209 -* Pick up groups
210 -* Hunt groups
211 -* Monitored extensions
212 -)))
213 -
214 -
215 -
216 -(% class="col-xs-12 col-sm-4" %)
217 -(((
218 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
219 -)))
220 -)))
221 -
222 222  ----
223 223  
224 224  (% class="row" %)
... ... @@ -225,12 +225,10 @@
225 225  (((
226 226  (% class="col-xs-12 col-sm-8" %)
227 227  (((
228 -= Call History =
70 += Voicemail and Auto Attendant =
229 229  
230 230  
231 -* Find your call history
232 -* Manage call history
233 -* Place calls from call history
73 +Content 3
234 234  )))
235 235  
236 236  
... ... @@ -241,26 +241,7 @@
241 241  )))
242 242  )))
243 243  
244 -----
245 245  
246 -(% class="row" %)
247 -(((
248 -(% class="col-xs-12 col-sm-8" %)
249 -(((
250 -= Availability States =
251 -
252 -
253 -* Change availability state when OOO or In Meeting
254 -)))
255 -
256 -
257 -
258 -(% class="col-xs-12 col-sm-4" %)
259 -(((
260 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
261 -)))
262 -)))
263 -
264 264  ----
265 265  
266 266  (% class="row" %)
... ... @@ -267,14 +267,10 @@
267 267  (((
268 268  (% class="col-xs-12 col-sm-8" %)
269 269  (((
270 -= Checking Voicemail =
91 += Doorbells =
271 271  
272 272  
273 -* To access your voicemail box
274 -* To access your voicemail from another extension within the district
275 -* To access your voicemail from off site
276 -* Voicemail indicator
277 -* Voicemail to email
94 +Content 3
278 278  )))
279 279  
280 280  
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286 286  )))
287 287  
288 288  
106 +
289 289  ----
290 290  
291 291  (% class="row" %)
... ... @@ -295,11 +295,7 @@
295 295  = Phone Settings =
296 296  
297 297  
298 -* Disable tap sounds
299 -* Adjust volume:
300 -** Ringer volume
301 -** Call volume
302 -** Mute calls
116 +Content 3
303 303  )))
304 304  
305 305  
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311 311  )))
312 312  
313 313  
314 -
315 315  ----
316 316  
317 317  (% class="row" %)
... ... @@ -318,7 +318,7 @@
318 318  (((
319 319  (% class="col-xs-12 col-sm-8" %)
320 320  (((
321 -= Answering Doorbells =
134 += Section 3 =
322 322  
323 323  
324 324  Content 3
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332 332  )))
333 333  )))
334 334  
335 -
336 -----
337 -
338 -(% class="row" %)
339 -(((
340 -(% class="col-xs-12 col-sm-8" %)
341 -(((
342 -= All Call and Paging/Intercom =
343 -
344 -
345 -* Page within school
346 -* Page between buildings
347 -)))
348 -
349 -
350 -
351 -(% class="col-xs-12 col-sm-4" %)
352 -(((
353 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
354 -)))
355 -)))
356 -
357 357  
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