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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 15.3
edited by Christine Sklareski
on 2025/05/21 10:34
Change comment: There is no comment for this version
To version 2.2
edited by Christine Sklareski
on 2025/05/16 13:51
Change comment: There is no comment for this version

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Content
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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,110 +27,10 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
31 -
32 -
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** Initiate a call
45 -** Use the keypad to enter the extension
46 -** Press Audio call or Video call.
47 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -** To disconnect the call, return the handset to the cradle.
50 -\\(% style="display:none" %)
51 -* **To place a call to an outside phone number**:
52 -** Initiate a call
53 -** Use the keypad to press 9 (to access the outside line)
54 -** Use the keypad to enter the external phone number
55 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 -** To disconnect the call, return the handset to the cradle.
57 -
58 -== Place Emergency Calls ==
59 -
60 -* **To place an emergency 911 call:**
61 -** Pick up the handset or engage the speakerphone
62 -** Dial 911 or 9911 on the keypad.
63 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 -
66 -* **To place an internal emergency call to alert the office of an issue:**
67 -** Pick up the handset or engage the speakerphone
68 -** Dial your building's internal emergency extension on the keypad.
69 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 -
72 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 -
74 -)))
75 -
76 -
77 -
78 -(% class="col-xs-12 col-sm-4" %)
79 -(((
80 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
81 -)))
82 -)))
83 -
84 -----
85 -
86 -(% class="row" %)
87 -(((
88 -(% class="col-xs-12 col-sm-8" %)
89 -(((
90 -== Place Conference Calls ==
91 -
92 -* (((
93 -**To initiate a conference call:**
94 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 -
96 -* Bring up the dial screen
97 -* Enter the first extension number then press on it on the left panel of the screen
98 -* The extension will be added to the dialing field and users can dial another number
99 -* When all extensions have been entered, press "Audio Call" or "Video Call"
100 -
101 -
102 -(((
103 -**To initiate a conference call while on a phone call:**
104 -
105 -* When** **the phone is on the call screen, tap on the "Conference" button
106 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 -* Tap the "Invite" button to add members to the conference.
108 -* A dial tone will be heard to start dialing a new number.
109 -)))
110 -
111 -
112 -)))
113 -
114 -(% class="col-xs-12 col-sm-4" %)
115 -(((
116 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
117 -)))
118 -)))
119 -
120 -----
121 -
122 -(% class="row" %)
123 -(((
124 -(% class="col-xs-12 col-sm-8" %)
125 -(((
126 126  = Answering Calls =
127 127  
128 128  
129 -* Call ID will show who is calling
130 -* To answer a ringing call
131 -* To answer a second simultaneous call
132 -* To pick up a call ringing at another phone in your group
133 -* To send a ringing call to voicemail instead of answering
30 +Content 2
134 134  )))
135 135  
136 136  
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137 137  
138 138  (% class="col-xs-12 col-sm-4" %)
139 139  (((
140 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
141 141  )))
142 142  )))
143 143  
144 -----
145 145  
146 -(% class="row" %)
147 -(((
148 -(% class="col-xs-12 col-sm-8" %)
149 -(((
150 -= Directory, Speed Dials, Favorites, and Button Boxes =
151 -
152 -
153 -* Directory
154 -* Speed Dials
155 -* Favorites
156 -* Button boxes
157 -)))
158 -
159 -
160 -
161 -(% class="col-xs-12 col-sm-4" %)
162 -(((
163 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
164 -)))
165 -)))
166 -
167 -
168 168  ----
169 169  
170 170  (% class="row" %)
... ... @@ -174,14 +174,8 @@
174 174  = Call Handling =
175 175  
176 176  
177 -* To transfer a call 
178 -** Blind transfer
179 -** Announced transfer
180 -* To transfer a call to voicemail
181 -** (((
182 -Press Transfer and then press * and then enter the extension to go to directly to VM
51 +Content 3
183 183  )))
184 -)))
185 185  
186 186  
187 187  
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192 192  )))
193 193  
194 194  
195 -----
196 196  
197 -(% class="row" %)
198 -(((
199 -(% class="col-xs-12 col-sm-8" %)
200 -(((
201 -= Pick up groups / Hunt groups / Monitored Extensions =
202 -
203 -
204 -* Pick up groups
205 -* Hunt groups
206 -* Monitored extensions
207 -)))
208 -
209 -
210 -
211 -(% class="col-xs-12 col-sm-4" %)
212 -(((
213 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
214 -)))
215 -)))
216 -
217 217  ----
218 218  
219 219  (% class="row" %)
... ... @@ -220,12 +220,10 @@
220 220  (((
221 221  (% class="col-xs-12 col-sm-8" %)
222 222  (((
223 -= Call History =
70 += Voicemail and Auto Attendant =
224 224  
225 225  
226 -* Find your call history
227 -* Manage call history
228 -* Place calls from call history
73 +Content 3
229 229  )))
230 230  
231 231  
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236 236  )))
237 237  )))
238 238  
239 -----
240 240  
241 -(% class="row" %)
242 -(((
243 -(% class="col-xs-12 col-sm-8" %)
244 -(((
245 -= Availability States =
246 -
247 -
248 -* Change availability state when OOO or In Meeting
249 -)))
250 -
251 -
252 -
253 -(% class="col-xs-12 col-sm-4" %)
254 -(((
255 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
256 -)))
257 -)))
258 -
259 259  ----
260 260  
261 261  (% class="row" %)
... ... @@ -262,14 +262,10 @@
262 262  (((
263 263  (% class="col-xs-12 col-sm-8" %)
264 264  (((
265 -= Checking Voicemail =
91 += Doorbell =
266 266  
267 267  
268 -* To access your voicemail box
269 -* To access your voicemail from another extension within the district
270 -* To access your voicemail from off site
271 -* Voicemail indicator
272 -* Voicemail to email
94 +Content 3
273 273  )))
274 274  
275 275  
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281 281  )))
282 282  
283 283  
284 -----
285 285  
286 -(% class="row" %)
287 -(((
288 -(% class="col-xs-12 col-sm-8" %)
289 -(((
290 -= Phone Settings =
291 -
292 -
293 -* Disable tap sounds
294 -* Adjust volume:
295 -** Ringer volume
296 -** Call volume
297 -** Mute calls
298 -)))
299 -
300 -
301 -
302 -(% class="col-xs-12 col-sm-4" %)
303 -(((
304 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
305 -)))
306 -)))
307 -
308 -
309 -
310 310  ----
311 311  
312 312  (% class="row" %)
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313 313  (((
314 314  (% class="col-xs-12 col-sm-8" %)
315 315  (((
316 -= Answering Doorbells =
113 += Section 3 =
317 317  
318 318  
319 319  Content 3
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334 334  (((
335 335  (% class="col-xs-12 col-sm-8" %)
336 336  (((
337 -= All Call and Paging/Intercom =
134 += Section 3 =
338 338  
339 339  
340 -* Page within school
341 -* Page between buildings
137 +Content 3
342 342  )))
343 343  
344 344  
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350 350  )))
351 351  
352 352  
353 -)))
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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