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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 15.3
edited by Christine Sklareski
on 2025/05/21 10:34
Change comment: There is no comment for this version
To version 17.7
edited by Christine Sklareski
on 2025/05/21 14:14
Change comment: There is no comment for this version

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29 29  (((
30 30  = **Place Calls** =
31 31  
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
32 32  
33 33  == Initiate a call: ==
34 34  
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90 90  == Place Conference Calls ==
91 91  
92 92  * (((
93 -**To initiate a conference call:**
94 +**To initiate a conference call from the dial screen:**
94 94  GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 95  
96 96  * Bring up the dial screen
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97 97  * Enter the first extension number then press on it on the left panel of the screen
98 98  * The extension will be added to the dialing field and users can dial another number
99 99  * When all extensions have been entered, press "Audio Call" or "Video Call"
100 -
101 101  
102 -(((
103 103  **To initiate a conference call while on a phone call:**
104 104  
105 -* When** **the phone is on the call screen, tap on the "Conference" button
104 +* When the phone is on the call screen, tap on the "Conference" button
106 106  * Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 -* Tap the "Invite" button to add members to the conference.
108 -* A dial tone will be heard to start dialing a new number.
106 +* After the call is established, the conference screen is brought up.
107 +* Tap the "Invite" button to add more members to the conference.
108 +
109 +**To initiate a conference call from the conference soft key:**
110 +
111 +* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
112 +
113 +
114 +**Conference Call Management:**
115 +
116 +* Individual management:
117 +** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
118 +** Mute: Tap the extension and then click the Mute button.
119 +** Video on: Tap the extension and tap the Video on button.
120 +* End a conference call:
121 +
122 +* Tap the red handset button to end the call for everyone.
123 +* Individuals who disconnect from the call will exit but all other parties will remain.
124 +
125 +
109 109  )))
110 110  
111 111  
112 112  )))
113 113  
131 +
132 +
114 114  (% class="col-xs-12 col-sm-4" %)
115 115  (((
116 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
135 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
136 +
137 +
138 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
117 117  )))
118 118  )))
119 119  
142 +
120 120  ----
121 121  
122 122  (% class="row" %)
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125 125  (((
126 126  = Answering Calls =
127 127  
151 +Caller ID will show who is calling.
128 128  
129 -* Call ID will show who is calling
130 -* To answer a ringing call
131 -* To answer a second simultaneous call
153 +* **To answer a single incoming call**:
154 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
155 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
156 +
157 +* **To answer a second simultaneous call**
158 +**
132 132  * To pick up a call ringing at another phone in your group
133 133  * To send a ringing call to voicemail instead of answering
134 134  )))
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137 137  
138 138  (% class="col-xs-12 col-sm-4" %)
139 139  (((
140 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
167 +[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
168 +
169 +[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
141 141  )))
142 142  )))
143 143  
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350 350  )))
351 351  
352 352  
353 -)))
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