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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 15.2
edited by Christine Sklareski
on 2025/05/21 10:31
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,50 +27,10 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** Initiate a call
45 -** Use the keypad to enter the extension
46 -** Press Audio call or Video call.
47 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -** To disconnect the call, return the handset to the cradle.
50 -\\(% style="display:none" %)
51 -* **To place a call to an outside phone number**:
52 -** Initiate a call
53 -** Use the keypad to press 9 (to access the outside line)
54 -** Use the keypad to enter the external phone number
55 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 -** To disconnect the call, return the handset to the cradle.
57 -
58 -== Place Emergency Calls ==
59 -
60 -* **To place an emergency 911 call:**
61 -** Pick up the handset or engage the speakerphone
62 -** Dial 911 or 9911 on the keypad.
63 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 -
66 -* **To place an internal emergency call to alert the office of an issue:**
67 -** Pick up the handset or engage the speakerphone
68 -** Dial your building's internal emergency extension on the keypad.
69 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 -
72 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 -
30 +Content 2
74 74  )))
75 75  
76 76  
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77 77  
78 78  (% class="col-xs-12 col-sm-4" %)
79 79  (((
80 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
81 81  )))
82 82  )))
83 83  
84 -----
85 85  
86 -(% class="row" %)
87 -(((
88 -(% class="col-xs-12 col-sm-8" %)
89 -(((
90 -== Place Conference Calls ==
91 -
92 -* (((
93 -**To initiate a conference call:**
94 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 -
96 -* Bring up the dial screen
97 -* Enter the first extension number then press on it on the left panel of the screen
98 -* The extension will be added to the dialing field and users can dial another number
99 -* When all extensions have been entered, press "Audio Call" or "Video Call"
100 -
101 -**To initiate a conference call while on a phone call:**
102 -
103 -* When** **the phone is on the call screen, tap on the "Conference" button
104 -* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
105 -* Tap the "Invite" button to add members to the conference.
106 -* A dial tone will be heard to start dialing a new number.
107 -)))
108 -
109 -
110 -)))
111 -
112 -
113 -
114 -(% class="col-xs-12 col-sm-4" %)
115 -(((
116 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
117 -)))
118 -)))
119 -
120 120  ----
121 121  
122 122  (% class="row" %)
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123 123  (((
124 124  (% class="col-xs-12 col-sm-8" %)
125 125  (((
126 -= Answering Calls =
48 += Section 3 =
127 127  
128 128  
129 -* Call ID will show who is calling
130 -* To answer a ringing call
131 -* To answer a second simultaneous call
132 -* To pick up a call ringing at another phone in your group
133 -* To send a ringing call to voicemail instead of answering
51 +Content 3
134 134  )))
135 135  
136 136  
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137 137  
138 138  (% class="col-xs-12 col-sm-4" %)
139 139  (((
140 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
141 -)))
142 -)))
143 -
144 -----
145 -
146 -(% class="row" %)
147 -(((
148 -(% class="col-xs-12 col-sm-8" %)
149 -(((
150 -= Directory, Speed Dials, Favorites, and Button Boxes =
151 -
152 -
153 -* Directory
154 -* Speed Dials
155 -* Favorites
156 -* Button boxes
157 -)))
158 -
159 -
160 -
161 -(% class="col-xs-12 col-sm-4" %)
162 -(((
163 163  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
164 164  )))
165 165  )))
166 166  
167 167  
168 -----
169 169  
170 -(% class="row" %)
171 -(((
172 -(% class="col-xs-12 col-sm-8" %)
173 -(((
174 -= Call Handling =
175 175  
176 176  
177 -* To transfer a call 
178 -** Blind transfer
179 -** Announced transfer
180 -* To transfer a call to voicemail
181 -** (((
182 -Press Transfer and then press * and then enter the extension to go to directly to VM
183 -)))
184 -)))
185 185  
186 186  
187 -
188 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
189 189  (((
190 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
191 -)))
192 -)))
193 -
194 -
195 -----
196 -
197 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
198 198  (((
199 -(% class="col-xs-12 col-sm-8" %)
200 -(((
201 -= Pick up groups / Hunt groups / Monitored Extensions =
202 -
203 -
204 -* Pick up groups
205 -* Hunt groups
206 -* Monitored extensions
72 +
207 207  )))
208 -
209 -
210 -
211 -(% class="col-xs-12 col-sm-4" %)
212 -(((
213 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
214 214  )))
215 -)))
216 -
217 -----
218 -
219 -(% class="row" %)
220 -(((
221 -(% class="col-xs-12 col-sm-8" %)
222 -(((
223 -= Call History =
224 -
225 -
226 -* Find your call history
227 -* Manage call history
228 -* Place calls from call history
229 -)))
230 -
231 -
232 -
233 -(% class="col-xs-12 col-sm-4" %)
234 -(((
235 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
236 -)))
237 -)))
238 -
239 -----
240 -
241 -(% class="row" %)
242 -(((
243 -(% class="col-xs-12 col-sm-8" %)
244 -(((
245 -= Availability States =
246 -
247 -
248 -* Change availability state when OOO or In Meeting
249 -)))
250 -
251 -
252 -
253 -(% class="col-xs-12 col-sm-4" %)
254 -(((
255 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
256 -)))
257 -)))
258 -
259 -----
260 -
261 -(% class="row" %)
262 -(((
263 -(% class="col-xs-12 col-sm-8" %)
264 -(((
265 -= Checking Voicemail =
266 -
267 -
268 -* To access your voicemail box
269 -* To access your voicemail from another extension within the district
270 -* To access your voicemail from off site
271 -* Voicemail indicator
272 -* Voicemail to email
273 -)))
274 -
275 -
276 -
277 -(% class="col-xs-12 col-sm-4" %)
278 -(((
279 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
280 -)))
281 -)))
282 -
283 -
284 -----
285 -
286 -(% class="row" %)
287 -(((
288 -(% class="col-xs-12 col-sm-8" %)
289 -(((
290 -= Phone Settings =
291 -
292 -
293 -* Disable tap sounds
294 -* Adjust volume:
295 -** Ringer volume
296 -** Call volume
297 -** Mute calls
298 -)))
299 -
300 -
301 -
302 -(% class="col-xs-12 col-sm-4" %)
303 -(((
304 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
305 -)))
306 -)))
307 -
308 -
309 -
310 -----
311 -
312 -(% class="row" %)
313 -(((
314 -(% class="col-xs-12 col-sm-8" %)
315 -(((
316 -= Answering Doorbells =
317 -
318 -
319 -Content 3
320 -)))
321 -
322 -
323 -
324 -(% class="col-xs-12 col-sm-4" %)
325 -(((
326 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
327 -)))
328 -)))
329 -
330 -
331 -----
332 -
333 -(% class="row" %)
334 -(((
335 -(% class="col-xs-12 col-sm-8" %)
336 -(((
337 -= All Call and Paging/Intercom =
338 -
339 -
340 -* Page within school
341 -* Page between buildings
342 -)))
343 -
344 -
345 -
346 -(% class="col-xs-12 col-sm-4" %)
347 -(((
348 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
349 -)))
350 -)))
351 -
352 -
GS3350-CallScreen.png
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