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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 15.1
edited by Christine Sklareski
on 2025/05/21 10:05
Change comment: There is no comment for this version
To version 17.4
edited by Christine Sklareski
on 2025/05/21 11:08
Change comment: There is no comment for this version

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29 29  (((
30 30  = **Place Calls** =
31 31  
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
32 32  
33 33  == Initiate a call: ==
34 34  
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38 38  1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 39  1. Press a name on a button box (speakerphone will engage if not using handset)
40 40  
41 -
42 42  == Place Ringing Calls ==
43 43  
44 44  * **Place a ringing call to an internal extension:**
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56 56  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 57  ** To disconnect the call, return the handset to the cradle.
58 58  
59 -
60 60  == Place Emergency Calls ==
61 61  
62 62  * **To place an emergency 911 call:**
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71 71  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 72  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 73  
73 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
74 +
75 +)))
74 74  
77 +
78 +
79 +(% class="col-xs-12 col-sm-4" %)
80 +(((
81 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
82 +)))
83 +)))
84 +
85 +----
86 +
87 +(% class="row" %)
88 +(((
89 +(% class="col-xs-12 col-sm-8" %)
90 +(((
75 75  == Place Conference Calls ==
76 76  
77 77  * (((
78 -**To initiate a conference call **
94 +**To initiate a conference call:**
79 79  GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
80 80  
81 81  * Bring up the dial screen
82 -* Enter the extension number then press on it on the left panel of the screen
98 +* Enter the first extension number then press on it on the left panel of the screen
83 83  * The extension will be added to the dialing field and users can dial another number
84 84  * When all extensions have been entered, press "Audio Call" or "Video Call"
85 85  
102 +
103 +**To initiate a conference call while on a phone call:**
104 +
105 +* When** **the phone is on the call screen, tap on the "Conference" button
106 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 +* Tap the "Invite" button to add members to the conference.
108 +* A dial tone will be heard to start dialing a new number.
109 +)))
110 +
86 86  
87 87  )))
88 -)))
89 89  
90 90  
91 91  
92 92  (% class="col-xs-12 col-sm-4" %)
93 93  (((
94 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
118 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
119 +
120 +
121 +[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
95 95  )))
96 96  )))
97 97  
98 98  
99 -
100 100  ----
101 101  
102 102  (% class="row" %)
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105 105  (((
106 106  = Answering Calls =
107 107  
134 +Caller ID will show who is calling.
108 108  
109 -* Call ID will show who is calling
110 -* To answer a ringing call
111 -* To answer a second simultaneous call
136 +* **To answer a single incoming call**:
137 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
138 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
139 +
140 +* **To answer a second simultaneous call**
141 +**
112 112  * To pick up a call ringing at another phone in your group
113 113  * To send a ringing call to voicemail instead of answering
114 114  )))
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117 117  
118 118  (% class="col-xs-12 col-sm-4" %)
119 119  (((
120 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
150 +[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
151 +
152 +[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
121 121  )))
122 122  )))
123 123  
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