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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 15.1
edited by Christine Sklareski
on 2025/05/21 10:05
Change comment: There is no comment for this version
To version 17.10
edited by Christine Sklareski
on 2025/05/21 15:46
Change comment: There is no comment for this version

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29 29  (((
30 30  = **Place Calls** =
31 31  
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
32 32  
33 33  == Initiate a call: ==
34 34  
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38 38  1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 39  1. Press a name on a button box (speakerphone will engage if not using handset)
40 40  
41 -
42 42  == Place Ringing Calls ==
43 43  
44 44  * **Place a ringing call to an internal extension:**
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56 56  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 57  ** To disconnect the call, return the handset to the cradle.
58 58  
59 -
60 60  == Place Emergency Calls ==
61 61  
62 62  * **To place an emergency 911 call:**
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71 71  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 72  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 73  
73 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
74 +
75 +)))
74 74  
77 +
78 +
79 +(% class="col-xs-12 col-sm-4" %)
80 +(((
81 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
82 +)))
83 +)))
84 +
85 +----
86 +
87 +(% class="row" %)
88 +(((
89 +(% class="col-xs-12 col-sm-8" %)
90 +(((
75 75  == Place Conference Calls ==
76 76  
77 77  * (((
78 -**To initiate a conference call **
94 +**To initiate a conference call from the dial screen:**
79 79  GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
80 80  
81 81  * Bring up the dial screen
82 -* Enter the extension number then press on it on the left panel of the screen
98 +* Enter the first extension number then press on it on the left panel of the screen
83 83  * The extension will be added to the dialing field and users can dial another number
84 84  * When all extensions have been entered, press "Audio Call" or "Video Call"
85 85  
102 +**To initiate a conference call while on a phone call:**
103 +
104 +* When the phone is on the call screen, tap on the "Conference" button
105 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 +* After the call is established, the conference screen is brought up.
107 +* Tap the "Invite" button to add more members to the conference.
108 +
109 +**To initiate a conference call from the conference soft key:**
110 +
111 +* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
112 +
113 +**Conference Call Management:**
114 +
115 +* Individual management:
116 +** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
117 +** Mute: Tap the extension and then click the Mute button.
118 +** Video on: Tap the extension and tap the Video on button.
119 +* End a conference call:
120 +** Tap the red handset button to end the call for everyone.
121 +** Individuals who disconnect from the call will exit but all other parties will remain.
122 +
86 86  
87 87  )))
125 +
126 +
88 88  )))
89 89  
90 90  
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91 91  
92 92  (% class="col-xs-12 col-sm-4" %)
93 93  (((
94 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
133 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
134 +
135 +
136 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
95 95  )))
96 96  )))
97 97  
98 98  
99 -
100 100  ----
101 101  
102 102  (% class="row" %)
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105 105  (((
106 106  = Answering Calls =
107 107  
149 +Caller ID will show who is calling.
108 108  
109 -* Call ID will show who is calling
110 -* To answer a ringing call
111 -* To answer a second simultaneous call
112 -* To pick up a call ringing at another phone in your group
113 -* To send a ringing call to voicemail instead of answering
151 +* **To answer a single incoming call**:
152 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
153 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
154 +
155 +* **To answer an incoming call during an active call:**
156 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
157 +**
158 +* **To pick up a call ringing at another phone in your group**
159 +**
160 +* **To send a ringing call to voicemail instead of answering**
161 +**
114 114  )))
115 115  
116 116  
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117 117  
118 118  (% class="col-xs-12 col-sm-4" %)
119 119  (((
120 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
168 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
169 +
170 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
121 121  )))
122 122  )))
123 123  
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130 130  = Directory, Speed Dials, Favorites, and Button Boxes =
131 131  
132 132  
133 -* Directory
183 +* Directory:
184 +** Tap the User icon on the right side of the home screen
185 +** In the left menu, tap LDAP
186 +** tap the search bar at the top of the screen and use the on-screen keyboard to search for a user.
187 +**
134 134  * Speed Dials
135 135  * Favorites
136 136  * Button boxes
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