Last modified by Christine Sklareski on 2025/08/06 14:40

From version 15.1
edited by Christine Sklareski
on 2025/05/21 10:05
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

Summary

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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,76 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -
42 -== Place Ringing Calls ==
43 -
44 -* **Place a ringing call to an internal extension:**
45 -** Initiate a call
46 -** Use the keypad to enter the extension
47 -** Press Audio call or Video call.
48 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 -** To disconnect the call, return the handset to the cradle.
51 -\\(% style="display:none" %)
52 -* **To place a call to an outside phone number**:
53 -** Initiate a call
54 -** Use the keypad to press 9 (to access the outside line)
55 -** Use the keypad to enter the external phone number
56 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 -** To disconnect the call, return the handset to the cradle.
58 -
59 -
60 -== Place Emergency Calls ==
61 -
62 -* **To place an emergency 911 call:**
63 -** Pick up the handset or engage the speakerphone
64 -** Dial 911 or 9911 on the keypad.
65 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
66 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
67 -
68 -* **To place an internal emergency call to alert the office of an issue:**
69 -** Pick up the handset or engage the speakerphone
70 -** Dial your building's internal emergency extension on the keypad.
71 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 -
74 -
75 -== Place Conference Calls ==
76 -
77 -* (((
78 -**To initiate a conference call **
79 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
80 -
81 -* Bring up the dial screen
82 -* Enter the extension number then press on it on the left panel of the screen
83 -* The extension will be added to the dialing field and users can dial another number
84 -* When all extensions have been entered, press "Audio Call" or "Video Call"
85 -
86 -
30 +Content 2
87 87  )))
88 -)))
89 89  
90 90  
91 91  
92 92  (% class="col-xs-12 col-sm-4" %)
93 93  (((
94 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
95 95  )))
96 96  )))
97 97  
98 98  
99 -
100 100  ----
101 101  
102 102  (% class="row" %)
... ... @@ -103,14 +103,10 @@
103 103  (((
104 104  (% class="col-xs-12 col-sm-8" %)
105 105  (((
106 -= Answering Calls =
48 += Section 3 =
107 107  
108 108  
109 -* Call ID will show who is calling
110 -* To answer a ringing call
111 -* To answer a second simultaneous call
112 -* To pick up a call ringing at another phone in your group
113 -* To send a ringing call to voicemail instead of answering
51 +Content 3
114 114  )))
115 115  
116 116  
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117 117  
118 118  (% class="col-xs-12 col-sm-4" %)
119 119  (((
120 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
121 -)))
122 -)))
123 -
124 -----
125 -
126 -(% class="row" %)
127 -(((
128 -(% class="col-xs-12 col-sm-8" %)
129 -(((
130 -= Directory, Speed Dials, Favorites, and Button Boxes =
131 -
132 -
133 -* Directory
134 -* Speed Dials
135 -* Favorites
136 -* Button boxes
137 -)))
138 -
139 -
140 -
141 -(% class="col-xs-12 col-sm-4" %)
142 -(((
143 143  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
144 144  )))
145 145  )))
146 146  
147 147  
148 -----
149 149  
150 -(% class="row" %)
151 -(((
152 -(% class="col-xs-12 col-sm-8" %)
153 -(((
154 -= Call Handling =
155 155  
156 156  
157 -* To transfer a call 
158 -** Blind transfer
159 -** Announced transfer
160 -* To transfer a call to voicemail
161 -** (((
162 -Press Transfer and then press * and then enter the extension to go to directly to VM
163 -)))
164 -)))
165 165  
166 166  
167 -
168 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
169 169  (((
170 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
171 -)))
172 -)))
173 -
174 -
175 -----
176 -
177 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
178 178  (((
179 -(% class="col-xs-12 col-sm-8" %)
180 -(((
181 -= Pick up groups / Hunt groups / Monitored Extensions =
182 -
183 -
184 -* Pick up groups
185 -* Hunt groups
186 -* Monitored extensions
72 +
187 187  )))
188 -
189 -
190 -
191 -(% class="col-xs-12 col-sm-4" %)
192 -(((
193 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
194 194  )))
195 -)))
196 -
197 -----
198 -
199 -(% class="row" %)
200 -(((
201 -(% class="col-xs-12 col-sm-8" %)
202 -(((
203 -= Call History =
204 -
205 -
206 -* Find your call history
207 -* Manage call history
208 -* Place calls from call history
209 -)))
210 -
211 -
212 -
213 -(% class="col-xs-12 col-sm-4" %)
214 -(((
215 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
216 -)))
217 -)))
218 -
219 -----
220 -
221 -(% class="row" %)
222 -(((
223 -(% class="col-xs-12 col-sm-8" %)
224 -(((
225 -= Availability States =
226 -
227 -
228 -* Change availability state when OOO or In Meeting
229 -)))
230 -
231 -
232 -
233 -(% class="col-xs-12 col-sm-4" %)
234 -(((
235 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
236 -)))
237 -)))
238 -
239 -----
240 -
241 -(% class="row" %)
242 -(((
243 -(% class="col-xs-12 col-sm-8" %)
244 -(((
245 -= Checking Voicemail =
246 -
247 -
248 -* To access your voicemail box
249 -* To access your voicemail from another extension within the district
250 -* To access your voicemail from off site
251 -* Voicemail indicator
252 -* Voicemail to email
253 -)))
254 -
255 -
256 -
257 -(% class="col-xs-12 col-sm-4" %)
258 -(((
259 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
260 -)))
261 -)))
262 -
263 -
264 -----
265 -
266 -(% class="row" %)
267 -(((
268 -(% class="col-xs-12 col-sm-8" %)
269 -(((
270 -= Phone Settings =
271 -
272 -
273 -* Disable tap sounds
274 -* Adjust volume:
275 -** Ringer volume
276 -** Call volume
277 -** Mute calls
278 -)))
279 -
280 -
281 -
282 -(% class="col-xs-12 col-sm-4" %)
283 -(((
284 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
285 -)))
286 -)))
287 -
288 -
289 -
290 -----
291 -
292 -(% class="row" %)
293 -(((
294 -(% class="col-xs-12 col-sm-8" %)
295 -(((
296 -= Answering Doorbells =
297 -
298 -
299 -Content 3
300 -)))
301 -
302 -
303 -
304 -(% class="col-xs-12 col-sm-4" %)
305 -(((
306 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
307 -)))
308 -)))
309 -
310 -
311 -----
312 -
313 -(% class="row" %)
314 -(((
315 -(% class="col-xs-12 col-sm-8" %)
316 -(((
317 -= All Call and Paging/Intercom =
318 -
319 -
320 -* Page within school
321 -* Page between buildings
322 -)))
323 -
324 -
325 -
326 -(% class="col-xs-12 col-sm-4" %)
327 -(((
328 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
329 -)))
330 -)))
331 -
332 -
GS3350-CallScreen.png
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