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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 13.5
edited by Christine Sklareski
on 2025/05/21 09:11
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

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Content
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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,71 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== ==
42 -
43 -== Place Ringing Calls ==
44 -
45 -* **Place a ringing call to an internal extension:**
46 -** Initiate a call
47 -** Use the keypad to enter the extension
48 -** Press Audio call or Video call.
49 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 -** To disconnect the call, return the handset to the cradle.
52 -\\(% style="display:none" %)
53 -* **To place a call to an outside phone number**:
54 -** Initiate a call
55 -** Use the keypad to press 9 (to access the outside line)
56 -** Use the keypad to enter the external phone number
57 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 -** To disconnect the call, return the handset to the cradle.
59 -
60 -== ==
61 -
62 -== Place Emergency Calls ==
63 -
64 -* **To place an emergency 911 call:**
65 -** Pick up the handset or engage the speakerphone
66 -** Dial 911 or 9911 on the keypad.
67 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 -
70 -* **To place an internal emergency call to alert the office of an issue:**
71 -** Pick up the handset or engage the speakerphone
72 -** Dial your building's internal emergency extension on the keypad.
73 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 -
76 -== ==
77 -
78 -== Place Conference Calls ==
79 -
80 -* (((
81 -**To place a conference call**
30 +Content 2
82 82  )))
83 -)))
84 84  
85 85  
86 86  
87 87  (% class="col-xs-12 col-sm-4" %)
88 88  (((
89 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
90 90  )))
91 91  )))
92 92  
93 93  
94 -
95 95  ----
96 96  
97 97  (% class="row" %)
... ... @@ -98,14 +98,10 @@
98 98  (((
99 99  (% class="col-xs-12 col-sm-8" %)
100 100  (((
101 -= Answering Calls =
48 += Section 3 =
102 102  
103 103  
104 -* Call ID will show who is calling
105 -* To answer a ringing call
106 -* To answer a second simultaneous call
107 -* To pick up a call ringing at another phone in your group
108 -* To send a ringing call to voicemail instead of answering
51 +Content 3
109 109  )))
110 110  
111 111  
... ... @@ -112,216 +112,20 @@
112 112  
113 113  (% class="col-xs-12 col-sm-4" %)
114 114  (((
115 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
116 -)))
117 -)))
118 -
119 -----
120 -
121 -(% class="row" %)
122 -(((
123 -(% class="col-xs-12 col-sm-8" %)
124 -(((
125 -= Directory, Speed Dials, Favorites, and Button Boxes =
126 -
127 -
128 -* Directory
129 -* Speed Dials
130 -* Favorites
131 -* Button boxes
132 -)))
133 -
134 -
135 -
136 -(% class="col-xs-12 col-sm-4" %)
137 -(((
138 138  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
139 139  )))
140 140  )))
141 141  
142 142  
143 -----
144 144  
145 -(% class="row" %)
146 -(((
147 -(% class="col-xs-12 col-sm-8" %)
148 -(((
149 -= Call Handling =
150 150  
151 151  
152 -* To transfer a call 
153 -** Blind transfer
154 -** Announced transfer
155 -* To transfer a call to voicemail
156 -** (((
157 -Press Transfer and then press * and then enter the extension to go to directly to VM
158 -)))
159 -)))
160 160  
161 161  
162 -
163 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
164 164  (((
165 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
166 -)))
167 -)))
168 -
169 -
170 -----
171 -
172 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
173 173  (((
174 -(% class="col-xs-12 col-sm-8" %)
175 -(((
176 -= Pick up groups / Hunt groups / Monitored Extensions =
177 -
178 -
179 -* Pick up groups
180 -* Hunt groups
181 -* Monitored extensions
72 +
182 182  )))
183 -
184 -
185 -
186 -(% class="col-xs-12 col-sm-4" %)
187 -(((
188 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
189 189  )))
190 -)))
191 -
192 -----
193 -
194 -(% class="row" %)
195 -(((
196 -(% class="col-xs-12 col-sm-8" %)
197 -(((
198 -= Call History =
199 -
200 -
201 -* Find your call history
202 -* Manage call history
203 -* Place calls from call history
204 -)))
205 -
206 -
207 -
208 -(% class="col-xs-12 col-sm-4" %)
209 -(((
210 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
211 -)))
212 -)))
213 -
214 -----
215 -
216 -(% class="row" %)
217 -(((
218 -(% class="col-xs-12 col-sm-8" %)
219 -(((
220 -= Availability States =
221 -
222 -
223 -* Change availability state when OOO or In Meeting
224 -)))
225 -
226 -
227 -
228 -(% class="col-xs-12 col-sm-4" %)
229 -(((
230 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
231 -)))
232 -)))
233 -
234 -----
235 -
236 -(% class="row" %)
237 -(((
238 -(% class="col-xs-12 col-sm-8" %)
239 -(((
240 -= Checking Voicemail =
241 -
242 -
243 -* To access your voicemail box
244 -* To access your voicemail from another extension within the district
245 -* To access your voicemail from off site
246 -* Voicemail indicator
247 -* Voicemail to email
248 -)))
249 -
250 -
251 -
252 -(% class="col-xs-12 col-sm-4" %)
253 -(((
254 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
255 -)))
256 -)))
257 -
258 -
259 -----
260 -
261 -(% class="row" %)
262 -(((
263 -(% class="col-xs-12 col-sm-8" %)
264 -(((
265 -= Phone Settings =
266 -
267 -
268 -* Disable tap sounds
269 -* Adjust volume:
270 -** Ringer volume
271 -** Call volume
272 -** Mute calls
273 -)))
274 -
275 -
276 -
277 -(% class="col-xs-12 col-sm-4" %)
278 -(((
279 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
280 -)))
281 -)))
282 -
283 -
284 -
285 -----
286 -
287 -(% class="row" %)
288 -(((
289 -(% class="col-xs-12 col-sm-8" %)
290 -(((
291 -= Doorbells =
292 -
293 -
294 -Content 3
295 -)))
296 -
297 -
298 -
299 -(% class="col-xs-12 col-sm-4" %)
300 -(((
301 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
302 -)))
303 -)))
304 -
305 -
306 -----
307 -
308 -(% class="row" %)
309 -(((
310 -(% class="col-xs-12 col-sm-8" %)
311 -(((
312 -= All Call and Paging/Intercom =
313 -
314 -
315 -* Page within school
316 -* Page between buildings
317 -)))
318 -
319 -
320 -
321 -(% class="col-xs-12 col-sm-4" %)
322 -(((
323 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
324 -)))
325 -)))
326 -
327 -
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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