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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 13.3
edited by Christine Sklareski
on 2025/05/21 09:06
Change comment: There is no comment for this version
To version 2.4
edited by Christine Sklareski
on 2025/05/16 14:16
Change comment: There is no comment for this version

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5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -27,64 +27,20 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
28 += Placing Calls =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== ==
42 -
43 -== Place Ringing Calls ==
44 -
45 -* **Place a ringing call to an internal extension:**
46 -** Initiate a call
47 -** Use the keypad to enter the extension
48 -** Press Audio call or Video call.
49 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 -** To disconnect the call, return the handset to the cradle.
52 -\\(% style="display:none" %)
53 -* **To place a call to an outside phone number**:
54 -** Initiate a call
55 -** Use the keypad to press 9 (to access the outside line)
56 -** Use the keypad to enter the external phone number
57 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 -** To disconnect the call, return the handset to the cradle.
59 -
60 -== ==
61 -
62 -== Place Emergency Calls ==
63 -
64 -* **To place an emergency 911 call:**
65 -** Pick up the handset or engage the speakerphone
66 -** Dial 911 or 9911 on the keypad.
67 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 -
70 -* **To place an internal emergency call to alert the office of an issue:**
71 -** Pick up the handset or engage the speakerphone
72 -** Dial your building's internal emergency extension on the keypad.
73 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 -
76 -== Place Conference Calls ==
77 -
78 -* (((
79 -**To place a conference call**
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
80 80  )))
81 -)))
82 82  
83 83  
84 84  
85 85  (% class="col-xs-12 col-sm-4" %)
86 86  (((
87 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
41 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
88 88  )))
89 89  )))
90 90  
... ... @@ -99,11 +99,7 @@
99 99  = Answering Calls =
100 100  
101 101  
102 -* Call ID will show who is calling
103 -* To answer a ringing call
104 -* To answer a second simultaneous call
105 -* To pick up a call ringing at another phone in your group
106 -* To send a ringing call to voicemail instead of answering
56 +Content 2
107 107  )))
108 108  
109 109  
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114 114  )))
115 115  )))
116 116  
117 -----
118 118  
119 -(% class="row" %)
120 -(((
121 -(% class="col-xs-12 col-sm-8" %)
122 -(((
123 -= Directory, Speed Dials, Favorites, and Button Boxes =
124 -
125 -
126 -* Directory
127 -* Speed Dials
128 -* Favorites
129 -* Button boxes
130 -)))
131 -
132 -
133 -
134 -(% class="col-xs-12 col-sm-4" %)
135 -(((
136 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
137 -)))
138 -)))
139 -
140 -
141 141  ----
142 142  
143 143  (% class="row" %)
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147 147  = Call Handling =
148 148  
149 149  
150 -* To transfer a call 
151 -** Blind transfer
152 -** Announced transfer
153 -* To transfer a call to voicemail
154 -** (((
155 -Press Transfer and then press * and then enter the extension to go to directly to VM
77 +Content 3
156 156  )))
157 -)))
158 158  
159 159  
160 160  
... ... @@ -165,28 +165,7 @@
165 165  )))
166 166  
167 167  
168 -----
169 169  
170 -(% class="row" %)
171 -(((
172 -(% class="col-xs-12 col-sm-8" %)
173 -(((
174 -= Pick up groups / Hunt groups / Monitored Extensions =
175 -
176 -
177 -* Pick up groups
178 -* Hunt groups
179 -* Monitored extensions
180 -)))
181 -
182 -
183 -
184 -(% class="col-xs-12 col-sm-4" %)
185 -(((
186 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
187 -)))
188 -)))
189 -
190 190  ----
191 191  
192 192  (% class="row" %)
... ... @@ -193,12 +193,10 @@
193 193  (((
194 194  (% class="col-xs-12 col-sm-8" %)
195 195  (((
196 -= Call History =
96 += Voicemail and Auto Attendant =
197 197  
198 198  
199 -* Find your call history
200 -* Manage call history
201 -* Place calls from call history
99 +Content 3
202 202  )))
203 203  
204 204  
... ... @@ -209,26 +209,7 @@
209 209  )))
210 210  )))
211 211  
212 -----
213 213  
214 -(% class="row" %)
215 -(((
216 -(% class="col-xs-12 col-sm-8" %)
217 -(((
218 -= Availability States =
219 -
220 -
221 -* Change availability state when OOO or In Meeting
222 -)))
223 -
224 -
225 -
226 -(% class="col-xs-12 col-sm-4" %)
227 -(((
228 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
229 -)))
230 -)))
231 -
232 232  ----
233 233  
234 234  (% class="row" %)
... ... @@ -235,14 +235,10 @@
235 235  (((
236 236  (% class="col-xs-12 col-sm-8" %)
237 237  (((
238 -= Voicemail =
117 += Doorbells =
239 239  
240 240  
241 -* To access your voicemail box
242 -* To access your voicemail from another extension within the district
243 -* To access your voicemail from off site
244 -* Voicemail indicator
245 -* Voicemail to email
120 +Content 3
246 246  )))
247 247  
248 248  
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254 254  )))
255 255  
256 256  
132 +
257 257  ----
258 258  
259 259  (% class="row" %)
... ... @@ -263,11 +263,7 @@
263 263  = Phone Settings =
264 264  
265 265  
266 -* Disable tap sounds
267 -* Adjust volume:
268 -** Ringer volume
269 -** Call volume
270 -** Mute calls
142 +Content 3
271 271  )))
272 272  
273 273  
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279 279  )))
280 280  
281 281  
282 -
283 283  ----
284 284  
285 285  (% class="row" %)
... ... @@ -286,7 +286,7 @@
286 286  (((
287 287  (% class="col-xs-12 col-sm-8" %)
288 288  (((
289 -= Doorbells =
160 += Section 3 =
290 290  
291 291  
292 292  Content 3
... ... @@ -300,26 +300,4 @@
300 300  )))
301 301  )))
302 302  
303 -
304 -----
305 -
306 -(% class="row" %)
307 -(((
308 -(% class="col-xs-12 col-sm-8" %)
309 -(((
310 -= All Call and Paging/Intercom =
311 -
312 -
313 -* Page within school
314 -* Page between buildings
315 -)))
316 -
317 -
318 -
319 -(% class="col-xs-12 col-sm-4" %)
320 -(((
321 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
322 -)))
323 -)))
324 -
325 325  
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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