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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 13.3
edited by Christine Sklareski
on 2025/05/21 09:06
Change comment: There is no comment for this version
To version 17.5
edited by Christine Sklareski
on 2025/05/21 11:21
Change comment: There is no comment for this version

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... ... @@ -29,6 +29,7 @@
29 29  (((
30 30  = **Place Calls** =
31 31  
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
32 32  
33 33  == Initiate a call: ==
34 34  
... ... @@ -38,8 +38,6 @@
38 38  1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 39  1. Press a name on a button box (speakerphone will engage if not using handset)
40 40  
41 -== ==
42 -
43 43  == Place Ringing Calls ==
44 44  
45 45  * **Place a ringing call to an internal extension:**
... ... @@ -57,8 +57,6 @@
57 57  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 58  ** To disconnect the call, return the handset to the cradle.
59 59  
60 -== ==
61 -
62 62  == Place Emergency Calls ==
63 63  
64 64  * **To place an emergency 911 call:**
... ... @@ -73,11 +73,51 @@
73 73  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 74  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 75  
73 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
74 +
75 +)))
76 +
77 +
78 +
79 +(% class="col-xs-12 col-sm-4" %)
80 +(((
81 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
82 +)))
83 +)))
84 +
85 +----
86 +
87 +(% class="row" %)
88 +(((
89 +(% class="col-xs-12 col-sm-8" %)
90 +(((
76 76  == Place Conference Calls ==
77 77  
78 78  * (((
79 -**To place a conference call**
94 +**To initiate a conference call from the dial screen:**
95 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
96 +
97 +* Bring up the dial screen
98 +* Enter the first extension number then press on it on the left panel of the screen
99 +* The extension will be added to the dialing field and users can dial another number
100 +* When all extensions have been entered, press "Audio Call" or "Video Call"
101 +
102 +
103 +**To initiate a conference call while on a phone call:**
104 +
105 +* When** **the phone is on the call screen, tap on the "Conference" button
106 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 +* After the call is established, the conference screen is brought up.
108 +* Tap the "Invite" button to add more members to the conference.
109 +
110 +
111 +
112 +**To initiate a conference call from the conference soft key:**
113 +
114 +Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
80 80  )))
116 +
117 +
81 81  )))
82 82  
83 83  
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84 84  
85 85  (% class="col-xs-12 col-sm-4" %)
86 86  (((
87 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
124 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
125 +
126 +
127 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
88 88  )))
89 89  )))
90 90  
91 91  
92 -
93 93  ----
94 94  
95 95  (% class="row" %)
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98 98  (((
99 99  = Answering Calls =
100 100  
140 +Caller ID will show who is calling.
101 101  
102 -* Call ID will show who is calling
103 -* To answer a ringing call
104 -* To answer a second simultaneous call
142 +* **To answer a single incoming call**:
143 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
144 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
145 +
146 +* **To answer a second simultaneous call**
147 +**
105 105  * To pick up a call ringing at another phone in your group
106 106  * To send a ringing call to voicemail instead of answering
107 107  )))
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110 110  
111 111  (% class="col-xs-12 col-sm-4" %)
112 112  (((
113 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
156 +[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
157 +
158 +[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
114 114  )))
115 115  )))
116 116  
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235 235  (((
236 236  (% class="col-xs-12 col-sm-8" %)
237 237  (((
238 -= Voicemail =
283 += Checking Voicemail =
239 239  
240 240  
241 241  * To access your voicemail box
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286 286  (((
287 287  (% class="col-xs-12 col-sm-8" %)
288 288  (((
289 -= Doorbells =
334 += Answering Doorbells =
290 290  
291 291  
292 292  Content 3
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