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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 13.2
edited by Christine Sklareski
on 2025/05/21 09:06
Change comment: There is no comment for this version
To version 2.5
edited by Christine Sklareski
on 2025/05/16 14:24
Change comment: There is no comment for this version

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... ... @@ -5,10 +5,8 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -27,62 +27,20 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
28 += Placing Calls =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** Initiate a call
45 -** Use the keypad to enter the extension
46 -** Press Audio call or Video call.
47 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -** To disconnect the call, return the handset to the cradle.
50 -\\(% style="display:none" %)
51 -* **To place a call to an outside phone number**:
52 -** Initiate a call
53 -** Use the keypad to press 9 (to access the outside line)
54 -** Use the keypad to enter the external phone number
55 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 -** To disconnect the call, return the handset to the cradle.
57 -
58 -== ==
59 -
60 -== Place Emergency Calls ==
61 -
62 -* **To place an emergency 911 call:**
63 -** Pick up the handset or engage the speakerphone
64 -** Dial 911 or 9911 on the keypad.
65 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
66 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
67 -
68 -* **To place an internal emergency call to alert the office of an issue:**
69 -** Pick up the handset or engage the speakerphone
70 -** Dial your building's internal emergency extension on the keypad.
71 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 -
74 -== Place Conference Calls ==
75 -
76 -* (((
77 -**To place a conference call**
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
78 78  )))
79 -)))
80 80  
81 81  
82 82  
83 83  (% class="col-xs-12 col-sm-4" %)
84 84  (((
85 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
41 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
86 86  )))
87 87  )))
88 88  
... ... @@ -97,11 +97,9 @@
97 97  = Answering Calls =
98 98  
99 99  
100 -* Call ID will show who is calling
101 101  * To answer a ringing call
102 102  * To answer a second simultaneous call
103 -* To pick up a call ringing at another phone in your group
104 -* To send a ringing call to voicemail instead of answering
58 +* To pick up a call rinigng at another phone in your group
105 105  )))
106 106  
107 107  
... ... @@ -118,13 +118,12 @@
118 118  (((
119 119  (% class="col-xs-12 col-sm-8" %)
120 120  (((
121 -= Directory, Speed Dials, Favorites, and Button Boxes =
75 += Directory =
122 122  
123 123  
124 -* Directory
125 -* Speed Dials
126 -* Favorites
127 -* Button boxes
78 +* To access your voicemail box
79 +* To access your voicemail from another extension within the district
80 +* To access your voicemail from off site
128 128  )))
129 129  
130 130  
... ... @@ -149,10 +149,7 @@
149 149  ** Blind transfer
150 150  ** Announced transfer
151 151  * To transfer a call to voicemail
152 -** (((
153 -Press Transfer and then press * and then enter the extension to go to directly to VM
154 154  )))
155 -)))
156 156  
157 157  
158 158  
... ... @@ -163,28 +163,7 @@
163 163  )))
164 164  
165 165  
166 -----
167 167  
168 -(% class="row" %)
169 -(((
170 -(% class="col-xs-12 col-sm-8" %)
171 -(((
172 -= Pick up groups / Hunt groups / Monitored Extensions =
173 -
174 -
175 -* Pick up groups
176 -* Hunt groups
177 -* Monitored extensions
178 -)))
179 -
180 -
181 -
182 -(% class="col-xs-12 col-sm-4" %)
183 -(((
184 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
185 -)))
186 -)))
187 -
188 188  ----
189 189  
190 190  (% class="row" %)
... ... @@ -191,56 +191,12 @@
191 191  (((
192 192  (% class="col-xs-12 col-sm-8" %)
193 193  (((
194 -= Call History =
123 += Voicemail and Auto Attendant =
195 195  
196 196  
197 -* Find your call history
198 -* Manage call history
199 -* Place calls from call history
200 -)))
201 -
202 -
203 -
204 -(% class="col-xs-12 col-sm-4" %)
205 -(((
206 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
207 -)))
208 -)))
209 -
210 -----
211 -
212 -(% class="row" %)
213 -(((
214 -(% class="col-xs-12 col-sm-8" %)
215 -(((
216 -= Availability States =
217 -
218 -
219 -* Change availability state when OOO or In Meeting
220 -)))
221 -
222 -
223 -
224 -(% class="col-xs-12 col-sm-4" %)
225 -(((
226 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
227 -)))
228 -)))
229 -
230 -----
231 -
232 -(% class="row" %)
233 -(((
234 -(% class="col-xs-12 col-sm-8" %)
235 -(((
236 -= Voicemail =
237 -
238 -
239 239  * To access your voicemail box
240 240  * To access your voicemail from another extension within the district
241 241  * To access your voicemail from off site
242 -* Voicemail indicator
243 -* Voicemail to email
244 244  )))
245 245  
246 246  
... ... @@ -261,11 +261,7 @@
261 261  = Phone Settings =
262 262  
263 263  
264 -* Disable tap sounds
265 -* Adjust volume:
266 -** Ringer volume
267 -** Call volume
268 -** Mute calls
149 +Content 3
269 269  )))
270 270  
271 271  
... ... @@ -305,11 +305,10 @@
305 305  (((
306 306  (% class="col-xs-12 col-sm-8" %)
307 307  (((
308 -= All Call and Paging/Intercom =
189 += Section 3 =
309 309  
310 310  
311 -* Page within school
312 -* Page between buildings
192 +Content 3
313 313  )))
314 314  
315 315  
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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