Last modified by Christine Sklareski on 2025/08/06 14:40

From version 13.2
edited by Christine Sklareski
on 2025/05/21 09:06
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

Summary

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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,67 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** Initiate a call
45 -** Use the keypad to enter the extension
46 -** Press Audio call or Video call.
47 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -** To disconnect the call, return the handset to the cradle.
50 -\\(% style="display:none" %)
51 -* **To place a call to an outside phone number**:
52 -** Initiate a call
53 -** Use the keypad to press 9 (to access the outside line)
54 -** Use the keypad to enter the external phone number
55 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 -** To disconnect the call, return the handset to the cradle.
57 -
58 -== ==
59 -
60 -== Place Emergency Calls ==
61 -
62 -* **To place an emergency 911 call:**
63 -** Pick up the handset or engage the speakerphone
64 -** Dial 911 or 9911 on the keypad.
65 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
66 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
67 -
68 -* **To place an internal emergency call to alert the office of an issue:**
69 -** Pick up the handset or engage the speakerphone
70 -** Dial your building's internal emergency extension on the keypad.
71 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 -
74 -== Place Conference Calls ==
75 -
76 -* (((
77 -**To place a conference call**
30 +Content 2
78 78  )))
79 -)))
80 80  
81 81  
82 82  
83 83  (% class="col-xs-12 col-sm-4" %)
84 84  (((
85 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
86 86  )))
87 87  )))
88 88  
89 89  
90 -
91 91  ----
92 92  
93 93  (% class="row" %)
... ... @@ -94,14 +94,10 @@
94 94  (((
95 95  (% class="col-xs-12 col-sm-8" %)
96 96  (((
97 -= Answering Calls =
48 += Section 3 =
98 98  
99 99  
100 -* Call ID will show who is calling
101 -* To answer a ringing call
102 -* To answer a second simultaneous call
103 -* To pick up a call ringing at another phone in your group
104 -* To send a ringing call to voicemail instead of answering
51 +Content 3
105 105  )))
106 106  
107 107  
... ... @@ -108,216 +108,20 @@
108 108  
109 109  (% class="col-xs-12 col-sm-4" %)
110 110  (((
111 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
112 -)))
113 -)))
114 -
115 -----
116 -
117 -(% class="row" %)
118 -(((
119 -(% class="col-xs-12 col-sm-8" %)
120 -(((
121 -= Directory, Speed Dials, Favorites, and Button Boxes =
122 -
123 -
124 -* Directory
125 -* Speed Dials
126 -* Favorites
127 -* Button boxes
128 -)))
129 -
130 -
131 -
132 -(% class="col-xs-12 col-sm-4" %)
133 -(((
134 134  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
135 135  )))
136 136  )))
137 137  
138 138  
139 -----
140 140  
141 -(% class="row" %)
142 -(((
143 -(% class="col-xs-12 col-sm-8" %)
144 -(((
145 -= Call Handling =
146 146  
147 147  
148 -* To transfer a call 
149 -** Blind transfer
150 -** Announced transfer
151 -* To transfer a call to voicemail
152 -** (((
153 -Press Transfer and then press * and then enter the extension to go to directly to VM
154 -)))
155 -)))
156 156  
157 157  
158 -
159 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
160 160  (((
161 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
162 -)))
163 -)))
164 -
165 -
166 -----
167 -
168 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
169 169  (((
170 -(% class="col-xs-12 col-sm-8" %)
171 -(((
172 -= Pick up groups / Hunt groups / Monitored Extensions =
173 -
174 -
175 -* Pick up groups
176 -* Hunt groups
177 -* Monitored extensions
72 +
178 178  )))
179 -
180 -
181 -
182 -(% class="col-xs-12 col-sm-4" %)
183 -(((
184 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
185 185  )))
186 -)))
187 -
188 -----
189 -
190 -(% class="row" %)
191 -(((
192 -(% class="col-xs-12 col-sm-8" %)
193 -(((
194 -= Call History =
195 -
196 -
197 -* Find your call history
198 -* Manage call history
199 -* Place calls from call history
200 -)))
201 -
202 -
203 -
204 -(% class="col-xs-12 col-sm-4" %)
205 -(((
206 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
207 -)))
208 -)))
209 -
210 -----
211 -
212 -(% class="row" %)
213 -(((
214 -(% class="col-xs-12 col-sm-8" %)
215 -(((
216 -= Availability States =
217 -
218 -
219 -* Change availability state when OOO or In Meeting
220 -)))
221 -
222 -
223 -
224 -(% class="col-xs-12 col-sm-4" %)
225 -(((
226 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
227 -)))
228 -)))
229 -
230 -----
231 -
232 -(% class="row" %)
233 -(((
234 -(% class="col-xs-12 col-sm-8" %)
235 -(((
236 -= Voicemail =
237 -
238 -
239 -* To access your voicemail box
240 -* To access your voicemail from another extension within the district
241 -* To access your voicemail from off site
242 -* Voicemail indicator
243 -* Voicemail to email
244 -)))
245 -
246 -
247 -
248 -(% class="col-xs-12 col-sm-4" %)
249 -(((
250 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
251 -)))
252 -)))
253 -
254 -
255 -----
256 -
257 -(% class="row" %)
258 -(((
259 -(% class="col-xs-12 col-sm-8" %)
260 -(((
261 -= Phone Settings =
262 -
263 -
264 -* Disable tap sounds
265 -* Adjust volume:
266 -** Ringer volume
267 -** Call volume
268 -** Mute calls
269 -)))
270 -
271 -
272 -
273 -(% class="col-xs-12 col-sm-4" %)
274 -(((
275 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
276 -)))
277 -)))
278 -
279 -
280 -
281 -----
282 -
283 -(% class="row" %)
284 -(((
285 -(% class="col-xs-12 col-sm-8" %)
286 -(((
287 -= Doorbells =
288 -
289 -
290 -Content 3
291 -)))
292 -
293 -
294 -
295 -(% class="col-xs-12 col-sm-4" %)
296 -(((
297 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
298 -)))
299 -)))
300 -
301 -
302 -----
303 -
304 -(% class="row" %)
305 -(((
306 -(% class="col-xs-12 col-sm-8" %)
307 -(((
308 -= All Call and Paging/Intercom =
309 -
310 -
311 -* Page within school
312 -* Page between buildings
313 -)))
314 -
315 -
316 -
317 -(% class="col-xs-12 col-sm-4" %)
318 -(((
319 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
320 -)))
321 -)))
322 -
323 -
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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