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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 13.1
edited by Christine Sklareski
on 2025/05/16 16:20
Change comment: There is no comment for this version
To version 2.5
edited by Christine Sklareski
on 2025/05/16 14:24
Change comment: There is no comment for this version

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5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -27,76 +27,20 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
28 += Placing Calls =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** **Handset**:
45 -*** Initiate a call
46 -*** Use the keypad to enter the extension
47 -*** Press Audio call or Video call.
48 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 -*** To disconnect the call, return the handset to the cradle.
51 -** **Speakerphone:**
52 -*** Press the Dial/Send button or the Speaker button
53 -*** Use the keypad to enter the extension
54 -*** Press Audio call or Video call.
55 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
56 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
57 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
58 -
59 -* **To place a call to an outside phone number**
60 -** **Handset**:
61 -*** Pick up the handset
62 -*** Use the keypad to press 9 (to access the outside line)
63 -*** Use the keypad to enter the external phone number
64 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
65 -*** To disconnect the call, return the handset to the cradle.
66 -** **Speakerphone:**
67 -*** Press the Dial/Send button or the Speaker button
68 -*** Use the keypad to press 9 (to access the outside line)
69 -*** Use the keypad to enter the external phone number
70 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 -*** To disconnect the call, press the Speaker button.
72 -
73 -
74 -== Place Emergency Calls ==
75 -
76 -* **To place an emergency 911 call:**
77 -** Pick up the handset or engage the speakerphone
78 -** Dial 911 or 9911 on the keypad.
79 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
80 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
81 -
82 -* **To place an internal emergency call to alert the office of an issue:**
83 -** Pick up the handset or engage the speakerphone
84 -** Dial your building's internal emergency extension on the keypad.
85 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
86 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
87 -
88 -== Place Conference Calls ==
89 -
90 -* (((
91 -**To place a conference call**
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
92 92  )))
93 -)))
94 94  
95 95  
96 96  
97 97  (% class="col-xs-12 col-sm-4" %)
98 98  (((
99 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
41 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
100 100  )))
101 101  )))
102 102  
... ... @@ -111,11 +111,9 @@
111 111  = Answering Calls =
112 112  
113 113  
114 -* Call ID will show who is calling
115 115  * To answer a ringing call
116 116  * To answer a second simultaneous call
117 -* To pick up a call ringing at another phone in your group
118 -* To send a ringing call to voicemail instead of answering
58 +* To pick up a call rinigng at another phone in your group
119 119  )))
120 120  
121 121  
... ... @@ -132,13 +132,12 @@
132 132  (((
133 133  (% class="col-xs-12 col-sm-8" %)
134 134  (((
135 -= Directory, Speed Dials, Favorites, and Button Boxes =
75 += Directory =
136 136  
137 137  
138 -* Directory
139 -* Speed Dials
140 -* Favorites
141 -* Button boxes
78 +* To access your voicemail box
79 +* To access your voicemail from another extension within the district
80 +* To access your voicemail from off site
142 142  )))
143 143  
144 144  
... ... @@ -163,10 +163,7 @@
163 163  ** Blind transfer
164 164  ** Announced transfer
165 165  * To transfer a call to voicemail
166 -** (((
167 -Press Transfer and then press * and then enter the extension to go to directly to VM
168 168  )))
169 -)))
170 170  
171 171  
172 172  
... ... @@ -177,28 +177,7 @@
177 177  )))
178 178  
179 179  
180 -----
181 181  
182 -(% class="row" %)
183 -(((
184 -(% class="col-xs-12 col-sm-8" %)
185 -(((
186 -= Pick up groups / Hunt groups / Monitored Extensions =
187 -
188 -
189 -* Pick up groups
190 -* Hunt groups
191 -* Monitored extensions
192 -)))
193 -
194 -
195 -
196 -(% class="col-xs-12 col-sm-4" %)
197 -(((
198 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
199 -)))
200 -)))
201 -
202 202  ----
203 203  
204 204  (% class="row" %)
... ... @@ -205,56 +205,12 @@
205 205  (((
206 206  (% class="col-xs-12 col-sm-8" %)
207 207  (((
208 -= Call History =
123 += Voicemail and Auto Attendant =
209 209  
210 210  
211 -* Find your call history
212 -* Manage call history
213 -* Place calls from call history
214 -)))
215 -
216 -
217 -
218 -(% class="col-xs-12 col-sm-4" %)
219 -(((
220 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
221 -)))
222 -)))
223 -
224 -----
225 -
226 -(% class="row" %)
227 -(((
228 -(% class="col-xs-12 col-sm-8" %)
229 -(((
230 -= Availability States =
231 -
232 -
233 -* Change availability state when OOO or In Meeting
234 -)))
235 -
236 -
237 -
238 -(% class="col-xs-12 col-sm-4" %)
239 -(((
240 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
241 -)))
242 -)))
243 -
244 -----
245 -
246 -(% class="row" %)
247 -(((
248 -(% class="col-xs-12 col-sm-8" %)
249 -(((
250 -= Voicemail =
251 -
252 -
253 253  * To access your voicemail box
254 254  * To access your voicemail from another extension within the district
255 255  * To access your voicemail from off site
256 -* Voicemail indicator
257 -* Voicemail to email
258 258  )))
259 259  
260 260  
... ... @@ -275,11 +275,7 @@
275 275  = Phone Settings =
276 276  
277 277  
278 -* Disable tap sounds
279 -* Adjust volume:
280 -** Ringer volume
281 -** Call volume
282 -** Mute calls
149 +Content 3
283 283  )))
284 284  
285 285  
... ... @@ -319,11 +319,10 @@
319 319  (((
320 320  (% class="col-xs-12 col-sm-8" %)
321 321  (((
322 -= All Call and Paging/Intercom =
189 += Section 3 =
323 323  
324 324  
325 -* Page within school
326 -* Page between buildings
192 +Content 3
327 327  )))
328 328  
329 329  
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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1 -32.4 KB
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