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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 12.2
edited by Christine Sklareski
on 2025/05/16 16:05
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,81 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== Place Ringing Calls ==
42 -
43 -* **Place a ringing call to an internal extension:**
44 -** **Handset**:
45 -*** Initiate a call
46 -*** Use the keypad to enter the extension
47 -*** Press Audio call or Video call.
48 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 -*** To disconnect the call, return the handset to the cradle.
51 -** **Speakerphone:**
52 -*** Press the Dial/Send button or the Speaker button
53 -*** Use the keypad to enter the extension
54 -*** Press Audio call or Video call.
55 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
56 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
57 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
58 -
59 -* **To place a call to an outside phone number**
60 -** **Handset**:
61 -*** Pick up the handset
62 -*** Use the keypad to press 9 (to access the outside line)
63 -*** Use the keypad to enter the external phone number
64 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
65 -*** To disconnect the call, return the handset to the cradle.
66 -** **Speakerphone:**
67 -*** Press the Dial/Send button or the Speaker button
68 -*** Use the keypad to press 9 (to access the outside line)
69 -*** Use the keypad to enter the external phone number
70 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 -*** To disconnect the call, press the Speaker button.
72 -
73 -
74 -== Place Emergency Calls ==
75 -
76 -* **To place an emergency 911 call:**
77 -** Pick up the handset or engage the speakerphone
78 -** Dial 911 or 9911 on the keypad.
79 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
80 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
81 -
82 -* **To place an internal emergency call to alert the office of an issue:**
83 -** Pick up the handset or engage the speakerphone
84 -** Dial your building's internal emergency extension on the keypad.
85 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
86 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
87 -
88 -== Place Conference Calls ==
89 -
90 -* (((
91 -**To place a conference call**
30 +Content 2
92 92  )))
93 -)))
94 94  
95 95  
96 96  
97 97  (% class="col-xs-12 col-sm-4" %)
98 98  (((
99 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
100 100  )))
101 101  )))
102 102  
103 103  
104 -
105 105  ----
106 106  
107 107  (% class="row" %)
... ... @@ -108,14 +108,10 @@
108 108  (((
109 109  (% class="col-xs-12 col-sm-8" %)
110 110  (((
111 -= Answering Calls =
48 += Section 3 =
112 112  
113 113  
114 -* Call ID will show who is calling
115 -* To answer a ringing call
116 -* To answer a second simultaneous call
117 -* To pick up a call ringing at another phone in your group
118 -* To send a ringing call to voicemail instead of answering
51 +Content 3
119 119  )))
120 120  
121 121  
... ... @@ -122,216 +122,20 @@
122 122  
123 123  (% class="col-xs-12 col-sm-4" %)
124 124  (((
125 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
126 -)))
127 -)))
128 -
129 -----
130 -
131 -(% class="row" %)
132 -(((
133 -(% class="col-xs-12 col-sm-8" %)
134 -(((
135 -= Directory, Speed Dials, Favorites, and Button Boxes =
136 -
137 -
138 -* Directory
139 -* Speed Dials
140 -* Favorites
141 -* Button boxes
142 -)))
143 -
144 -
145 -
146 -(% class="col-xs-12 col-sm-4" %)
147 -(((
148 148  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
149 149  )))
150 150  )))
151 151  
152 152  
153 -----
154 154  
155 -(% class="row" %)
156 -(((
157 -(% class="col-xs-12 col-sm-8" %)
158 -(((
159 -= Call Handling =
160 160  
161 161  
162 -* To transfer a call 
163 -** Blind transfer
164 -** Announced transfer
165 -* To transfer a call to voicemail
166 -** (((
167 -Press Transfer and then press * and then enter the extension to go to directly to VM
168 -)))
169 -)))
170 170  
171 171  
172 -
173 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
174 174  (((
175 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
176 -)))
177 -)))
178 -
179 -
180 -----
181 -
182 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
183 183  (((
184 -(% class="col-xs-12 col-sm-8" %)
185 -(((
186 -= Pick up groups / Hunt groups / Monitored Extensions =
187 -
188 -
189 -* Pick up groups
190 -* Hunt groups
191 -* Monitored extensions
72 +
192 192  )))
193 -
194 -
195 -
196 -(% class="col-xs-12 col-sm-4" %)
197 -(((
198 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
199 199  )))
200 -)))
201 -
202 -----
203 -
204 -(% class="row" %)
205 -(((
206 -(% class="col-xs-12 col-sm-8" %)
207 -(((
208 -= Call History =
209 -
210 -
211 -* Find your call history
212 -* Manage call history
213 -* Place calls from call history
214 -)))
215 -
216 -
217 -
218 -(% class="col-xs-12 col-sm-4" %)
219 -(((
220 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
221 -)))
222 -)))
223 -
224 -----
225 -
226 -(% class="row" %)
227 -(((
228 -(% class="col-xs-12 col-sm-8" %)
229 -(((
230 -= Availability States =
231 -
232 -
233 -* Change availability state when OOO or In Meeting
234 -)))
235 -
236 -
237 -
238 -(% class="col-xs-12 col-sm-4" %)
239 -(((
240 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
241 -)))
242 -)))
243 -
244 -----
245 -
246 -(% class="row" %)
247 -(((
248 -(% class="col-xs-12 col-sm-8" %)
249 -(((
250 -= Voicemail =
251 -
252 -
253 -* To access your voicemail box
254 -* To access your voicemail from another extension within the district
255 -* To access your voicemail from off site
256 -* Voicemail indicator
257 -* Voicemail to email
258 -)))
259 -
260 -
261 -
262 -(% class="col-xs-12 col-sm-4" %)
263 -(((
264 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
265 -)))
266 -)))
267 -
268 -
269 -----
270 -
271 -(% class="row" %)
272 -(((
273 -(% class="col-xs-12 col-sm-8" %)
274 -(((
275 -= Phone Settings =
276 -
277 -
278 -* Disable tap sounds
279 -* Adjust volume:
280 -** Ringer volume
281 -** Call volume
282 -** Mute calls
283 -)))
284 -
285 -
286 -
287 -(% class="col-xs-12 col-sm-4" %)
288 -(((
289 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
290 -)))
291 -)))
292 -
293 -
294 -
295 -----
296 -
297 -(% class="row" %)
298 -(((
299 -(% class="col-xs-12 col-sm-8" %)
300 -(((
301 -= Doorbells =
302 -
303 -
304 -Content 3
305 -)))
306 -
307 -
308 -
309 -(% class="col-xs-12 col-sm-4" %)
310 -(((
311 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
312 -)))
313 -)))
314 -
315 -
316 -----
317 -
318 -(% class="row" %)
319 -(((
320 -(% class="col-xs-12 col-sm-8" %)
321 -(((
322 -= All Call and Paging/Intercom =
323 -
324 -
325 -* Page within school
326 -* Page between buildings
327 -)))
328 -
329 -
330 -
331 -(% class="col-xs-12 col-sm-4" %)
332 -(((
333 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
334 -)))
335 -)))
336 -
337 -
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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1 -32.4 KB
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