Skip to Content
Last modified by Christine Sklareski on 2025/07/17 09:56
From version 12.1
edited by Christine Sklareski
on 2025/05/16 16:00
Change comment: There is no comment for this version
To version 2.7
edited by Christine Sklareski
on 2025/05/16 14:29
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -5,10 +5,8 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -27,77 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
28 += Placing Calls =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen
39 -1. Press a name on a button box
40 -
41 -
42 -== Place Ringing Calls ==
43 -
44 -* **Place a ringing call to an internal extension:**
45 -** **Handset**:
46 -*** Initiate a call
47 -*** Use the keypad to enter the extension
48 -*** Press Audio call or Video call.
49 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 -*** To disconnect the call, return the handset to the cradle.
52 -** **Speakerphone:**
53 -*** Press the Dial/Send button or the Speaker button
54 -*** Use the keypad to enter the extension
55 -*** Press Audio call or Video call.
56 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
57 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
58 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
59 -
60 -* **To place a call to an outside phone number**
61 -** **Handset**:
62 -*** Pick up the handset
63 -*** Use the keypad to press 9 (to access the outside line)
64 -*** Use the keypad to enter the external phone number
65 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
66 -*** To disconnect the call, return the handset to the cradle.
67 -** **Speakerphone:**
68 -*** Press the Dial/Send button or the Speaker button
69 -*** Use the keypad to press 9 (to access the outside line)
70 -*** Use the keypad to enter the external phone number
71 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 -*** To disconnect the call, press the Speaker button.
73 -
74 -
75 -== Place Emergency Calls ==
76 -
77 -* **To place an emergency 911 call:**
78 -** Pick up the handset or engage the speakerphone
79 -** Dial 911 or 9911 on the keypad.
80 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
81 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
82 -
83 -* **To place an internal emergency call to alert the office of an issue:**
84 -** Pick up the handset or engage the speakerphone
85 -** Dial your building's internal emergency extension on the keypad.
86 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
87 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
88 -
89 -== Place Conference Calls ==
90 -
91 -* (((
92 -**To place a conference call**
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place an internal emergency call to alert the office of issue
35 +* To place a conference call
93 93  )))
94 -)))
95 95  
96 96  
97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
42 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
101 101  )))
102 102  )))
103 103  
... ... @@ -112,7 +112,6 @@
112 112  = Answering Calls =
113 113  
114 114  
115 -* Call ID will show who is calling
116 116  * To answer a ringing call
117 117  * To answer a second simultaneous call
118 118  * To pick up a call ringing at another phone in your group
... ... @@ -133,13 +133,12 @@
133 133  (((
134 134  (% class="col-xs-12 col-sm-8" %)
135 135  (((
136 -= Directory, Speed Dials, Favorites, and Button Boxes =
77 += Directory =
137 137  
138 138  
139 -* Directory
140 -* Speed Dials
141 -* Favorites
142 -* Button boxes
80 +* To access your voicemail box
81 +* To access your voicemail from another extension within the district
82 +* To access your voicemail from off site
143 143  )))
144 144  
145 145  
... ... @@ -178,28 +178,7 @@
178 178  )))
179 179  
180 180  
181 -----
182 182  
183 -(% class="row" %)
184 -(((
185 -(% class="col-xs-12 col-sm-8" %)
186 -(((
187 -= Pick up groups / Hunt groups / Monitored Extensions =
188 -
189 -
190 -* Pick up groups
191 -* Hunt groups
192 -* Monitored extensions
193 -)))
194 -
195 -
196 -
197 -(% class="col-xs-12 col-sm-4" %)
198 -(((
199 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
200 -)))
201 -)))
202 -
203 203  ----
204 204  
205 205  (% class="row" %)
... ... @@ -206,56 +206,12 @@
206 206  (((
207 207  (% class="col-xs-12 col-sm-8" %)
208 208  (((
209 -= Call History =
128 += Voicemail and Auto Attendant =
210 210  
211 211  
212 -* Find your call history
213 -* Manage call history
214 -* Place calls from call history
215 -)))
216 -
217 -
218 -
219 -(% class="col-xs-12 col-sm-4" %)
220 -(((
221 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
222 -)))
223 -)))
224 -
225 -----
226 -
227 -(% class="row" %)
228 -(((
229 -(% class="col-xs-12 col-sm-8" %)
230 -(((
231 -= Availability States =
232 -
233 -
234 -* Change availability state when OOO or In Meeting
235 -)))
236 -
237 -
238 -
239 -(% class="col-xs-12 col-sm-4" %)
240 -(((
241 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
242 -)))
243 -)))
244 -
245 -----
246 -
247 -(% class="row" %)
248 -(((
249 -(% class="col-xs-12 col-sm-8" %)
250 -(((
251 -= Voicemail =
252 -
253 -
254 254  * To access your voicemail box
255 255  * To access your voicemail from another extension within the district
256 256  * To access your voicemail from off site
257 -* Voicemail indicator
258 -* Voicemail to email
259 259  )))
260 260  
261 261  
... ... @@ -281,6 +281,7 @@
281 281  ** Ringer volume
282 282  ** Call volume
283 283  ** Mute calls
159 +*
284 284  )))
285 285  
286 286  
... ... @@ -320,11 +320,10 @@
320 320  (((
321 321  (% class="col-xs-12 col-sm-8" %)
322 322  (((
323 -= All Call and Paging/Intercom =
199 += Section 3 =
324 324  
325 325  
326 -* Page within school
327 -* Page between buildings
202 +Content 3
328 328  )))
329 329  
330 330  
GS3350-CallScreen.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -32.4 KB
Content