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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 12.1
edited by Christine Sklareski
on 2025/05/16 16:00
Change comment: There is no comment for this version
To version 2.4
edited by Christine Sklareski
on 2025/05/16 14:16
Change comment: There is no comment for this version

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Content
... ... @@ -5,10 +5,8 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -27,77 +27,20 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
28 += Placing Calls =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen
39 -1. Press a name on a button box
40 -
41 -
42 -== Place Ringing Calls ==
43 -
44 -* **Place a ringing call to an internal extension:**
45 -** **Handset**:
46 -*** Initiate a call
47 -*** Use the keypad to enter the extension
48 -*** Press Audio call or Video call.
49 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 -*** To disconnect the call, return the handset to the cradle.
52 -** **Speakerphone:**
53 -*** Press the Dial/Send button or the Speaker button
54 -*** Use the keypad to enter the extension
55 -*** Press Audio call or Video call.
56 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
57 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
58 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
59 -
60 -* **To place a call to an outside phone number**
61 -** **Handset**:
62 -*** Pick up the handset
63 -*** Use the keypad to press 9 (to access the outside line)
64 -*** Use the keypad to enter the external phone number
65 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
66 -*** To disconnect the call, return the handset to the cradle.
67 -** **Speakerphone:**
68 -*** Press the Dial/Send button or the Speaker button
69 -*** Use the keypad to press 9 (to access the outside line)
70 -*** Use the keypad to enter the external phone number
71 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 -*** To disconnect the call, press the Speaker button.
73 -
74 -
75 -== Place Emergency Calls ==
76 -
77 -* **To place an emergency 911 call:**
78 -** Pick up the handset or engage the speakerphone
79 -** Dial 911 or 9911 on the keypad.
80 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
81 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
82 -
83 -* **To place an internal emergency call to alert the office of an issue:**
84 -** Pick up the handset or engage the speakerphone
85 -** Dial your building's internal emergency extension on the keypad.
86 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
87 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
88 -
89 -== Place Conference Calls ==
90 -
91 -* (((
92 -**To place a conference call**
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
93 93  )))
94 -)))
95 95  
96 96  
97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
41 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
101 101  )))
102 102  )))
103 103  
... ... @@ -112,11 +112,7 @@
112 112  = Answering Calls =
113 113  
114 114  
115 -* Call ID will show who is calling
116 -* To answer a ringing call
117 -* To answer a second simultaneous call
118 -* To pick up a call ringing at another phone in your group
119 -* To send a ringing call to voicemail instead of answering
56 +Content 2
120 120  )))
121 121  
122 122  
... ... @@ -127,30 +127,7 @@
127 127  )))
128 128  )))
129 129  
130 -----
131 131  
132 -(% class="row" %)
133 -(((
134 -(% class="col-xs-12 col-sm-8" %)
135 -(((
136 -= Directory, Speed Dials, Favorites, and Button Boxes =
137 -
138 -
139 -* Directory
140 -* Speed Dials
141 -* Favorites
142 -* Button boxes
143 -)))
144 -
145 -
146 -
147 -(% class="col-xs-12 col-sm-4" %)
148 -(((
149 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
150 -)))
151 -)))
152 -
153 -
154 154  ----
155 155  
156 156  (% class="row" %)
... ... @@ -160,14 +160,8 @@
160 160  = Call Handling =
161 161  
162 162  
163 -* To transfer a call 
164 -** Blind transfer
165 -** Announced transfer
166 -* To transfer a call to voicemail
167 -** (((
168 -Press Transfer and then press * and then enter the extension to go to directly to VM
77 +Content 3
169 169  )))
170 -)))
171 171  
172 172  
173 173  
... ... @@ -178,28 +178,7 @@
178 178  )))
179 179  
180 180  
181 -----
182 182  
183 -(% class="row" %)
184 -(((
185 -(% class="col-xs-12 col-sm-8" %)
186 -(((
187 -= Pick up groups / Hunt groups / Monitored Extensions =
188 -
189 -
190 -* Pick up groups
191 -* Hunt groups
192 -* Monitored extensions
193 -)))
194 -
195 -
196 -
197 -(% class="col-xs-12 col-sm-4" %)
198 -(((
199 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
200 -)))
201 -)))
202 -
203 203  ----
204 204  
205 205  (% class="row" %)
... ... @@ -206,12 +206,10 @@
206 206  (((
207 207  (% class="col-xs-12 col-sm-8" %)
208 208  (((
209 -= Call History =
96 += Voicemail and Auto Attendant =
210 210  
211 211  
212 -* Find your call history
213 -* Manage call history
214 -* Place calls from call history
99 +Content 3
215 215  )))
216 216  
217 217  
... ... @@ -222,26 +222,7 @@
222 222  )))
223 223  )))
224 224  
225 -----
226 226  
227 -(% class="row" %)
228 -(((
229 -(% class="col-xs-12 col-sm-8" %)
230 -(((
231 -= Availability States =
232 -
233 -
234 -* Change availability state when OOO or In Meeting
235 -)))
236 -
237 -
238 -
239 -(% class="col-xs-12 col-sm-4" %)
240 -(((
241 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
242 -)))
243 -)))
244 -
245 245  ----
246 246  
247 247  (% class="row" %)
... ... @@ -248,14 +248,10 @@
248 248  (((
249 249  (% class="col-xs-12 col-sm-8" %)
250 250  (((
251 -= Voicemail =
117 += Doorbells =
252 252  
253 253  
254 -* To access your voicemail box
255 -* To access your voicemail from another extension within the district
256 -* To access your voicemail from off site
257 -* Voicemail indicator
258 -* Voicemail to email
120 +Content 3
259 259  )))
260 260  
261 261  
... ... @@ -267,6 +267,7 @@
267 267  )))
268 268  
269 269  
132 +
270 270  ----
271 271  
272 272  (% class="row" %)
... ... @@ -276,11 +276,7 @@
276 276  = Phone Settings =
277 277  
278 278  
279 -* Disable tap sounds
280 -* Adjust volume:
281 -** Ringer volume
282 -** Call volume
283 -** Mute calls
142 +Content 3
284 284  )))
285 285  
286 286  
... ... @@ -292,7 +292,6 @@
292 292  )))
293 293  
294 294  
295 -
296 296  ----
297 297  
298 298  (% class="row" %)
... ... @@ -299,7 +299,7 @@
299 299  (((
300 300  (% class="col-xs-12 col-sm-8" %)
301 301  (((
302 -= Doorbells =
160 += Section 3 =
303 303  
304 304  
305 305  Content 3
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313 313  )))
314 314  )))
315 315  
316 -
317 -----
318 -
319 -(% class="row" %)
320 -(((
321 -(% class="col-xs-12 col-sm-8" %)
322 -(((
323 -= All Call and Paging/Intercom =
324 -
325 -
326 -* Page within school
327 -* Page between buildings
328 -)))
329 -
330 -
331 -
332 -(% class="col-xs-12 col-sm-4" %)
333 -(((
334 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
335 -)))
336 -)))
337 -
338 338  
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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