Last modified by Christine Sklareski on 2025/07/17 09:56

From version 11.4
edited by Christine Sklareski
on 2025/05/16 15:57
Change comment: There is no comment for this version
To version 17.4
edited by Christine Sklareski
on 2025/05/21 11:08
Change comment: There is no comment for this version

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... ... @@ -29,49 +29,33 @@
29 29  (((
30 30  = **Place Calls** =
31 31  
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
32 32  
33 -== Ways to initiate a call: ==
34 +== Initiate a call: ==
34 34  
35 35  1. Pick up the handset
36 36  1. Press the Speaker button on the phone
37 37  1. Press the Speaker button on the touchscreen
38 -1. Press a name from the Speed dial menu on the touchscreen
39 -1. Press a name on the button box
40 -
39 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
40 +1. Press a name on a button box (speakerphone will engage if not using handset)
41 41  
42 42  == Place Ringing Calls ==
43 43  
44 44  * **Place a ringing call to an internal extension:**
45 -** **Handset**:
46 -*** Pick up the handset
47 -*** Use the keypad to enter the extension
48 -*** Press Audio call or Video call.
49 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 -*** To disconnect the call, return the handset to the cradle.
52 -** **Speakerphone:**
53 -*** Press the Dial/Send button or the Speaker button
54 -*** Use the keypad to enter the extension
55 -*** Press Audio call or Video call.
56 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
57 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
58 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
45 +** Initiate a call
46 +** Use the keypad to enter the extension
47 +** Press Audio call or Video call.
48 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +** To disconnect the call, return the handset to the cradle.
51 +\\(% style="display:none" %)
52 +* **To place a call to an outside phone number**:
53 +** Initiate a call
54 +** Use the keypad to press 9 (to access the outside line)
55 +** Use the keypad to enter the external phone number
56 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 +** To disconnect the call, return the handset to the cradle.
59 59  
60 -* **To place a call to an outside phone number**
61 -** **Handset**:
62 -*** Pick up the handset
63 -*** Use the keypad to press 9 (to access the outside line)
64 -*** Use the keypad to enter the external phone number
65 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
66 -*** To disconnect the call, return the handset to the cradle.
67 -** **Speakerphone:**
68 -*** Press the Dial/Send button or the Speaker button
69 -*** Use the keypad to press 9 (to access the outside line)
70 -*** Use the keypad to enter the external phone number
71 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 -*** To disconnect the call, press the Speaker button.
73 -
74 -
75 75  == Place Emergency Calls ==
76 76  
77 77  * **To place an emergency 911 call:**
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86 86  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
87 87  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
88 88  
73 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
74 +
75 +)))
76 +
77 +
78 +
79 +(% class="col-xs-12 col-sm-4" %)
80 +(((
81 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
82 +)))
83 +)))
84 +
85 +----
86 +
87 +(% class="row" %)
88 +(((
89 +(% class="col-xs-12 col-sm-8" %)
90 +(((
89 89  == Place Conference Calls ==
90 90  
91 91  * (((
92 -**To place a conference call**
94 +**To initiate a conference call:**
95 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
96 +
97 +* Bring up the dial screen
98 +* Enter the first extension number then press on it on the left panel of the screen
99 +* The extension will be added to the dialing field and users can dial another number
100 +* When all extensions have been entered, press "Audio Call" or "Video Call"
101 +
102 +
103 +**To initiate a conference call while on a phone call:**
104 +
105 +* When** **the phone is on the call screen, tap on the "Conference" button
106 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 +* Tap the "Invite" button to add members to the conference.
108 +* A dial tone will be heard to start dialing a new number.
93 93  )))
110 +
111 +
94 94  )))
95 95  
96 96  
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97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
118 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
119 +
120 +
121 +[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
101 101  )))
102 102  )))
103 103  
104 104  
105 -
106 106  ----
107 107  
108 108  (% class="row" %)
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111 111  (((
112 112  = Answering Calls =
113 113  
134 +Caller ID will show who is calling.
114 114  
115 -* Call ID will show who is calling
116 -* To answer a ringing call
117 -* To answer a second simultaneous call
136 +* **To answer a single incoming call**:
137 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
138 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
139 +
140 +* **To answer a second simultaneous call**
141 +**
118 118  * To pick up a call ringing at another phone in your group
119 119  * To send a ringing call to voicemail instead of answering
120 120  )))
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123 123  
124 124  (% class="col-xs-12 col-sm-4" %)
125 125  (((
126 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
150 +[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
151 +
152 +[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
127 127  )))
128 128  )))
129 129  
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248 248  (((
249 249  (% class="col-xs-12 col-sm-8" %)
250 250  (((
251 -= Voicemail =
277 += Checking Voicemail =
252 252  
253 253  
254 254  * To access your voicemail box
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299 299  (((
300 300  (% class="col-xs-12 col-sm-8" %)
301 301  (((
302 -= Doorbells =
328 += Answering Doorbells =
303 303  
304 304  
305 305  Content 3
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