Skip to Content
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 11.4
edited by Christine Sklareski
on 2025/05/16 15:57
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -2,13 +2,10 @@
2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,82 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Ways to initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name from the Speed dial menu on the touchscreen
39 -1. Press a name on the button box
40 -
41 -
42 -== Place Ringing Calls ==
43 -
44 -* **Place a ringing call to an internal extension:**
45 -** **Handset**:
46 -*** Pick up the handset
47 -*** Use the keypad to enter the extension
48 -*** Press Audio call or Video call.
49 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 -*** To disconnect the call, return the handset to the cradle.
52 -** **Speakerphone:**
53 -*** Press the Dial/Send button or the Speaker button
54 -*** Use the keypad to enter the extension
55 -*** Press Audio call or Video call.
56 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
57 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
58 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
59 -
60 -* **To place a call to an outside phone number**
61 -** **Handset**:
62 -*** Pick up the handset
63 -*** Use the keypad to press 9 (to access the outside line)
64 -*** Use the keypad to enter the external phone number
65 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
66 -*** To disconnect the call, return the handset to the cradle.
67 -** **Speakerphone:**
68 -*** Press the Dial/Send button or the Speaker button
69 -*** Use the keypad to press 9 (to access the outside line)
70 -*** Use the keypad to enter the external phone number
71 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 -*** To disconnect the call, press the Speaker button.
73 -
74 -
75 -== Place Emergency Calls ==
76 -
77 -* **To place an emergency 911 call:**
78 -** Pick up the handset or engage the speakerphone
79 -** Dial 911 or 9911 on the keypad.
80 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
81 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
82 -
83 -* **To place an internal emergency call to alert the office of an issue:**
84 -** Pick up the handset or engage the speakerphone
85 -** Dial your building's internal emergency extension on the keypad.
86 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
87 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
88 -
89 -== Place Conference Calls ==
90 -
91 -* (((
92 -**To place a conference call**
30 +Content 2
93 93  )))
94 -)))
95 95  
96 96  
97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
101 101  )))
102 102  )))
103 103  
104 104  
105 -
106 106  ----
107 107  
108 108  (% class="row" %)
... ... @@ -109,14 +109,10 @@
109 109  (((
110 110  (% class="col-xs-12 col-sm-8" %)
111 111  (((
112 -= Answering Calls =
48 += Section 3 =
113 113  
114 114  
115 -* Call ID will show who is calling
116 -* To answer a ringing call
117 -* To answer a second simultaneous call
118 -* To pick up a call ringing at another phone in your group
119 -* To send a ringing call to voicemail instead of answering
51 +Content 3
120 120  )))
121 121  
122 122  
... ... @@ -123,216 +123,20 @@
123 123  
124 124  (% class="col-xs-12 col-sm-4" %)
125 125  (((
126 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
127 -)))
128 -)))
129 -
130 -----
131 -
132 -(% class="row" %)
133 -(((
134 -(% class="col-xs-12 col-sm-8" %)
135 -(((
136 -= Directory, Speed Dials, Favorites, and Button Boxes =
137 -
138 -
139 -* Directory
140 -* Speed Dials
141 -* Favorites
142 -* Button boxes
143 -)))
144 -
145 -
146 -
147 -(% class="col-xs-12 col-sm-4" %)
148 -(((
149 149  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
150 150  )))
151 151  )))
152 152  
153 153  
154 -----
155 155  
156 -(% class="row" %)
157 -(((
158 -(% class="col-xs-12 col-sm-8" %)
159 -(((
160 -= Call Handling =
161 161  
162 162  
163 -* To transfer a call 
164 -** Blind transfer
165 -** Announced transfer
166 -* To transfer a call to voicemail
167 -** (((
168 -Press Transfer and then press * and then enter the extension to go to directly to VM
169 -)))
170 -)))
171 171  
172 172  
173 -
174 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
175 175  (((
176 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
177 -)))
178 -)))
179 -
180 -
181 -----
182 -
183 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
184 184  (((
185 -(% class="col-xs-12 col-sm-8" %)
186 -(((
187 -= Pick up groups / Hunt groups / Monitored Extensions =
188 -
189 -
190 -* Pick up groups
191 -* Hunt groups
192 -* Monitored extensions
72 +
193 193  )))
194 -
195 -
196 -
197 -(% class="col-xs-12 col-sm-4" %)
198 -(((
199 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
200 200  )))
201 -)))
202 -
203 -----
204 -
205 -(% class="row" %)
206 -(((
207 -(% class="col-xs-12 col-sm-8" %)
208 -(((
209 -= Call History =
210 -
211 -
212 -* Find your call history
213 -* Manage call history
214 -* Place calls from call history
215 -)))
216 -
217 -
218 -
219 -(% class="col-xs-12 col-sm-4" %)
220 -(((
221 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
222 -)))
223 -)))
224 -
225 -----
226 -
227 -(% class="row" %)
228 -(((
229 -(% class="col-xs-12 col-sm-8" %)
230 -(((
231 -= Availability States =
232 -
233 -
234 -* Change availability state when OOO or In Meeting
235 -)))
236 -
237 -
238 -
239 -(% class="col-xs-12 col-sm-4" %)
240 -(((
241 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
242 -)))
243 -)))
244 -
245 -----
246 -
247 -(% class="row" %)
248 -(((
249 -(% class="col-xs-12 col-sm-8" %)
250 -(((
251 -= Voicemail =
252 -
253 -
254 -* To access your voicemail box
255 -* To access your voicemail from another extension within the district
256 -* To access your voicemail from off site
257 -* Voicemail indicator
258 -* Voicemail to email
259 -)))
260 -
261 -
262 -
263 -(% class="col-xs-12 col-sm-4" %)
264 -(((
265 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
266 -)))
267 -)))
268 -
269 -
270 -----
271 -
272 -(% class="row" %)
273 -(((
274 -(% class="col-xs-12 col-sm-8" %)
275 -(((
276 -= Phone Settings =
277 -
278 -
279 -* Disable tap sounds
280 -* Adjust volume:
281 -** Ringer volume
282 -** Call volume
283 -** Mute calls
284 -)))
285 -
286 -
287 -
288 -(% class="col-xs-12 col-sm-4" %)
289 -(((
290 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
291 -)))
292 -)))
293 -
294 -
295 -
296 -----
297 -
298 -(% class="row" %)
299 -(((
300 -(% class="col-xs-12 col-sm-8" %)
301 -(((
302 -= Doorbells =
303 -
304 -
305 -Content 3
306 -)))
307 -
308 -
309 -
310 -(% class="col-xs-12 col-sm-4" %)
311 -(((
312 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
313 -)))
314 -)))
315 -
316 -
317 -----
318 -
319 -(% class="row" %)
320 -(((
321 -(% class="col-xs-12 col-sm-8" %)
322 -(((
323 -= All Call and Paging/Intercom =
324 -
325 -
326 -* Page within school
327 -* Page between buildings
328 -)))
329 -
330 -
331 -
332 -(% class="col-xs-12 col-sm-4" %)
333 -(((
334 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
335 -)))
336 -)))
337 -
338 -
GS3350-CallScreen.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -32.4 KB
Content