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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 11.3
edited by Christine Sklareski
on 2025/05/16 15:55
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

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2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,80 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Three ways to initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -
39 -
40 -== Place Ringing Calls ==
41 -
42 -* **Place a ringing call to an internal extension:**
43 -** **Handset**:
44 -*** Pick up the handset
45 -*** Use the keypad to enter the extension
46 -*** Press Audio call or Video call.
47 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 -*** To disconnect the call, return the handset to the cradle.
50 -** **Speakerphone:**
51 -*** Press the Dial/Send button or the Speaker button
52 -*** Use the keypad to enter the extension
53 -*** Press Audio call or Video call.
54 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
55 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
56 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
57 -
58 -* **To place a call to an outside phone number**
59 -** **Handset**:
60 -*** Pick up the handset
61 -*** Use the keypad to press 9 (to access the outside line)
62 -*** Use the keypad to enter the external phone number
63 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
64 -*** To disconnect the call, return the handset to the cradle.
65 -** **Speakerphone:**
66 -*** Press the Dial/Send button or the Speaker button
67 -*** Use the keypad to press 9 (to access the outside line)
68 -*** Use the keypad to enter the external phone number
69 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 -*** To disconnect the call, press the Speaker button.
71 -
72 -
73 -== Place Emergency Calls ==
74 -
75 -* **To place an emergency 911 call:**
76 -** Pick up the handset or engage the speakerphone
77 -** Dial 911 or 9911 on the keypad.
78 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
79 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
80 -
81 -* **To place an internal emergency call to alert the office of an issue:**
82 -** Pick up the handset or engage the speakerphone
83 -** Dial your building's internal emergency extension on the keypad.
84 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
85 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
86 -
87 -== Place Conference Calls ==
88 -
89 -* (((
90 -**To place a conference call**
30 +Content 2
91 91  )))
92 -)))
93 93  
94 94  
95 95  
96 96  (% class="col-xs-12 col-sm-4" %)
97 97  (((
98 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
99 99  )))
100 100  )))
101 101  
102 102  
103 -
104 104  ----
105 105  
106 106  (% class="row" %)
... ... @@ -107,14 +107,10 @@
107 107  (((
108 108  (% class="col-xs-12 col-sm-8" %)
109 109  (((
110 -= Answering Calls =
48 += Section 3 =
111 111  
112 112  
113 -* Call ID will show who is calling
114 -* To answer a ringing call
115 -* To answer a second simultaneous call
116 -* To pick up a call ringing at another phone in your group
117 -* To send a ringing call to voicemail instead of answering
51 +Content 3
118 118  )))
119 119  
120 120  
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121 121  
122 122  (% class="col-xs-12 col-sm-4" %)
123 123  (((
124 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
125 -)))
126 -)))
127 -
128 -----
129 -
130 -(% class="row" %)
131 -(((
132 -(% class="col-xs-12 col-sm-8" %)
133 -(((
134 -= Directory, Speed Dials, Favorites, and Button Boxes =
135 -
136 -
137 -* Directory
138 -* Speed Dials
139 -* Favorites
140 -* Button boxes
141 -)))
142 -
143 -
144 -
145 -(% class="col-xs-12 col-sm-4" %)
146 -(((
147 147  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
148 148  )))
149 149  )))
150 150  
151 151  
152 -----
153 153  
154 -(% class="row" %)
155 -(((
156 -(% class="col-xs-12 col-sm-8" %)
157 -(((
158 -= Call Handling =
159 159  
160 160  
161 -* To transfer a call 
162 -** Blind transfer
163 -** Announced transfer
164 -* To transfer a call to voicemail
165 -** (((
166 -Press Transfer and then press * and then enter the extension to go to directly to VM
167 -)))
168 -)))
169 169  
170 170  
171 -
172 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
173 173  (((
174 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
175 -)))
176 -)))
177 -
178 -
179 -----
180 -
181 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
182 182  (((
183 -(% class="col-xs-12 col-sm-8" %)
184 -(((
185 -= Pick up groups / Hunt groups / Monitored Extensions =
186 -
187 -
188 -* Pick up groups
189 -* Hunt groups
190 -* Monitored extensions
72 +
191 191  )))
192 -
193 -
194 -
195 -(% class="col-xs-12 col-sm-4" %)
196 -(((
197 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
198 198  )))
199 -)))
200 -
201 -----
202 -
203 -(% class="row" %)
204 -(((
205 -(% class="col-xs-12 col-sm-8" %)
206 -(((
207 -= Call History =
208 -
209 -
210 -* Find your call history
211 -* Manage call history
212 -* Place calls from call history
213 -)))
214 -
215 -
216 -
217 -(% class="col-xs-12 col-sm-4" %)
218 -(((
219 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
220 -)))
221 -)))
222 -
223 -----
224 -
225 -(% class="row" %)
226 -(((
227 -(% class="col-xs-12 col-sm-8" %)
228 -(((
229 -= Availability States =
230 -
231 -
232 -* Change availability state when OOO or In Meeting
233 -)))
234 -
235 -
236 -
237 -(% class="col-xs-12 col-sm-4" %)
238 -(((
239 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
240 -)))
241 -)))
242 -
243 -----
244 -
245 -(% class="row" %)
246 -(((
247 -(% class="col-xs-12 col-sm-8" %)
248 -(((
249 -= Voicemail =
250 -
251 -
252 -* To access your voicemail box
253 -* To access your voicemail from another extension within the district
254 -* To access your voicemail from off site
255 -* Voicemail indicator
256 -* Voicemail to email
257 -)))
258 -
259 -
260 -
261 -(% class="col-xs-12 col-sm-4" %)
262 -(((
263 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
264 -)))
265 -)))
266 -
267 -
268 -----
269 -
270 -(% class="row" %)
271 -(((
272 -(% class="col-xs-12 col-sm-8" %)
273 -(((
274 -= Phone Settings =
275 -
276 -
277 -* Disable tap sounds
278 -* Adjust volume:
279 -** Ringer volume
280 -** Call volume
281 -** Mute calls
282 -)))
283 -
284 -
285 -
286 -(% class="col-xs-12 col-sm-4" %)
287 -(((
288 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
289 -)))
290 -)))
291 -
292 -
293 -
294 -----
295 -
296 -(% class="row" %)
297 -(((
298 -(% class="col-xs-12 col-sm-8" %)
299 -(((
300 -= Doorbells =
301 -
302 -
303 -Content 3
304 -)))
305 -
306 -
307 -
308 -(% class="col-xs-12 col-sm-4" %)
309 -(((
310 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
311 -)))
312 -)))
313 -
314 -
315 -----
316 -
317 -(% class="row" %)
318 -(((
319 -(% class="col-xs-12 col-sm-8" %)
320 -(((
321 -= All Call and Paging/Intercom =
322 -
323 -
324 -* Page within school
325 -* Page between buildings
326 -)))
327 -
328 -
329 -
330 -(% class="col-xs-12 col-sm-4" %)
331 -(((
332 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
333 -)))
334 -)))
335 -
336 -
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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