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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 11.2
edited by Christine Sklareski
on 2025/05/16 15:53
Change comment: There is no comment for this version
To version 2.4
edited by Christine Sklareski
on 2025/05/16 14:16
Change comment: There is no comment for this version

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... ... @@ -5,10 +5,8 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -27,68 +27,20 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
28 += Placing Calls =
31 31  
32 32  
33 -== Place Ringing Calls ==
34 -
35 -* **Place a ringing call to an internal extension:**
36 -** **Handset**:
37 -*** Pick up the handset
38 -*** Use the keypad to enter the extension
39 -*** Press Audio call or Video call.
40 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
41 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
42 -*** To disconnect the call, return the handset to the cradle.
43 -** **Speakerphone:**
44 -*** Press the Dial/Send button or the Speaker button
45 -*** Use the keypad to enter the extension
46 -*** Press Audio call or Video call.
47 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
49 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
50 -
51 -* **To place a call to an outside phone number**
52 -** **Handset**:
53 -*** Pick up the handset
54 -*** Use the keypad to press 9 (to access the outside line)
55 -*** Use the keypad to enter the external phone number
56 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 -*** To disconnect the call, return the handset to the cradle.
58 -** **Speakerphone:**
59 -*** Press the Dial/Send button or the Speaker button
60 -*** Use the keypad to press 9 (to access the outside line)
61 -*** Use the keypad to enter the external phone number
62 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
63 -*** To disconnect the call, press the Speaker button.
64 -
65 -
66 -== Place Emergency Calls ==
67 -
68 -* **To place an emergency 911 call:**
69 -** Pick up the handset or engage the speakerphone
70 -** Dial 911 or 9911 on the keypad.
71 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
72 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 -
74 -* **To place an internal emergency call to alert the office of an issue:**
75 -** Pick up the handset or engage the speakerphone
76 -** Dial your building's internal emergency extension on the keypad.
77 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
78 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
79 -
80 -== Place Conference Calls ==
81 -
82 -* (((
83 -**To place a conference call**
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
84 84  )))
85 -)))
86 86  
87 87  
88 88  
89 89  (% class="col-xs-12 col-sm-4" %)
90 90  (((
91 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
41 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
92 92  )))
93 93  )))
94 94  
... ... @@ -103,11 +103,7 @@
103 103  = Answering Calls =
104 104  
105 105  
106 -* Call ID will show who is calling
107 -* To answer a ringing call
108 -* To answer a second simultaneous call
109 -* To pick up a call ringing at another phone in your group
110 -* To send a ringing call to voicemail instead of answering
56 +Content 2
111 111  )))
112 112  
113 113  
... ... @@ -118,30 +118,7 @@
118 118  )))
119 119  )))
120 120  
121 -----
122 122  
123 -(% class="row" %)
124 -(((
125 -(% class="col-xs-12 col-sm-8" %)
126 -(((
127 -= Directory, Speed Dials, Favorites, and Button Boxes =
128 -
129 -
130 -* Directory
131 -* Speed Dials
132 -* Favorites
133 -* Button boxes
134 -)))
135 -
136 -
137 -
138 -(% class="col-xs-12 col-sm-4" %)
139 -(((
140 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
141 -)))
142 -)))
143 -
144 -
145 145  ----
146 146  
147 147  (% class="row" %)
... ... @@ -151,14 +151,8 @@
151 151  = Call Handling =
152 152  
153 153  
154 -* To transfer a call 
155 -** Blind transfer
156 -** Announced transfer
157 -* To transfer a call to voicemail
158 -** (((
159 -Press Transfer and then press * and then enter the extension to go to directly to VM
77 +Content 3
160 160  )))
161 -)))
162 162  
163 163  
164 164  
... ... @@ -169,28 +169,7 @@
169 169  )))
170 170  
171 171  
172 -----
173 173  
174 -(% class="row" %)
175 -(((
176 -(% class="col-xs-12 col-sm-8" %)
177 -(((
178 -= Pick up groups / Hunt groups / Monitored Extensions =
179 -
180 -
181 -* Pick up groups
182 -* Hunt groups
183 -* Monitored extensions
184 -)))
185 -
186 -
187 -
188 -(% class="col-xs-12 col-sm-4" %)
189 -(((
190 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
191 -)))
192 -)))
193 -
194 194  ----
195 195  
196 196  (% class="row" %)
... ... @@ -197,12 +197,10 @@
197 197  (((
198 198  (% class="col-xs-12 col-sm-8" %)
199 199  (((
200 -= Call History =
96 += Voicemail and Auto Attendant =
201 201  
202 202  
203 -* Find your call history
204 -* Manage call history
205 -* Place calls from call history
99 +Content 3
206 206  )))
207 207  
208 208  
... ... @@ -213,26 +213,7 @@
213 213  )))
214 214  )))
215 215  
216 -----
217 217  
218 -(% class="row" %)
219 -(((
220 -(% class="col-xs-12 col-sm-8" %)
221 -(((
222 -= Availability States =
223 -
224 -
225 -* Change availability state when OOO or In Meeting
226 -)))
227 -
228 -
229 -
230 -(% class="col-xs-12 col-sm-4" %)
231 -(((
232 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
233 -)))
234 -)))
235 -
236 236  ----
237 237  
238 238  (% class="row" %)
... ... @@ -239,14 +239,10 @@
239 239  (((
240 240  (% class="col-xs-12 col-sm-8" %)
241 241  (((
242 -= Voicemail =
117 += Doorbells =
243 243  
244 244  
245 -* To access your voicemail box
246 -* To access your voicemail from another extension within the district
247 -* To access your voicemail from off site
248 -* Voicemail indicator
249 -* Voicemail to email
120 +Content 3
250 250  )))
251 251  
252 252  
... ... @@ -258,6 +258,7 @@
258 258  )))
259 259  
260 260  
132 +
261 261  ----
262 262  
263 263  (% class="row" %)
... ... @@ -267,11 +267,7 @@
267 267  = Phone Settings =
268 268  
269 269  
270 -* Disable tap sounds
271 -* Adjust volume:
272 -** Ringer volume
273 -** Call volume
274 -** Mute calls
142 +Content 3
275 275  )))
276 276  
277 277  
... ... @@ -283,7 +283,6 @@
283 283  )))
284 284  
285 285  
286 -
287 287  ----
288 288  
289 289  (% class="row" %)
... ... @@ -290,7 +290,7 @@
290 290  (((
291 291  (% class="col-xs-12 col-sm-8" %)
292 292  (((
293 -= Doorbells =
160 += Section 3 =
294 294  
295 295  
296 296  Content 3
... ... @@ -304,26 +304,4 @@
304 304  )))
305 305  )))
306 306  
307 -
308 -----
309 -
310 -(% class="row" %)
311 -(((
312 -(% class="col-xs-12 col-sm-8" %)
313 -(((
314 -= All Call and Paging/Intercom =
315 -
316 -
317 -* Page within school
318 -* Page between buildings
319 -)))
320 -
321 -
322 -
323 -(% class="col-xs-12 col-sm-4" %)
324 -(((
325 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
326 -)))
327 -)))
328 -
329 329  
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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