Last modified by Christine Sklareski on 2025/07/17 09:56

From version 11.2
edited by Christine Sklareski
on 2025/05/16 15:53
Change comment: There is no comment for this version
To version 15.2
edited by Christine Sklareski
on 2025/05/21 10:31
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -30,39 +30,31 @@
30 30  = **Place Calls** =
31 31  
32 32  
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
33 33  == Place Ringing Calls ==
34 34  
35 35  * **Place a ringing call to an internal extension:**
36 -** **Handset**:
37 -*** Pick up the handset
38 -*** Use the keypad to enter the extension
39 -*** Press Audio call or Video call.
40 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
41 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
42 -*** To disconnect the call, return the handset to the cradle.
43 -** **Speakerphone:**
44 -*** Press the Dial/Send button or the Speaker button
45 -*** Use the keypad to enter the extension
46 -*** Press Audio call or Video call.
47 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
49 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
44 +** Initiate a call
45 +** Use the keypad to enter the extension
46 +** Press Audio call or Video call.
47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 +** To disconnect the call, return the handset to the cradle.
50 +\\(% style="display:none" %)
51 +* **To place a call to an outside phone number**:
52 +** Initiate a call
53 +** Use the keypad to press 9 (to access the outside line)
54 +** Use the keypad to enter the external phone number
55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 +** To disconnect the call, return the handset to the cradle.
50 50  
51 -* **To place a call to an outside phone number**
52 -** **Handset**:
53 -*** Pick up the handset
54 -*** Use the keypad to press 9 (to access the outside line)
55 -*** Use the keypad to enter the external phone number
56 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 -*** To disconnect the call, return the handset to the cradle.
58 -** **Speakerphone:**
59 -*** Press the Dial/Send button or the Speaker button
60 -*** Use the keypad to press 9 (to access the outside line)
61 -*** Use the keypad to enter the external phone number
62 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
63 -*** To disconnect the call, press the Speaker button.
64 -
65 -
66 66  == Place Emergency Calls ==
67 67  
68 68  * **To place an emergency 911 call:**
... ... @@ -77,11 +77,44 @@
77 77  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
78 78  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
79 79  
72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 +
74 +)))
75 +
76 +
77 +
78 +(% class="col-xs-12 col-sm-4" %)
79 +(((
80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
81 +)))
82 +)))
83 +
84 +----
85 +
86 +(% class="row" %)
87 +(((
88 +(% class="col-xs-12 col-sm-8" %)
89 +(((
80 80  == Place Conference Calls ==
81 81  
82 82  * (((
83 -**To place a conference call**
93 +**To initiate a conference call:**
94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 +
96 +* Bring up the dial screen
97 +* Enter the first extension number then press on it on the left panel of the screen
98 +* The extension will be added to the dialing field and users can dial another number
99 +* When all extensions have been entered, press "Audio Call" or "Video Call"
100 +
101 +**To initiate a conference call while on a phone call:**
102 +
103 +* When** **the phone is on the call screen, tap on the "Conference" button
104 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
105 +* Tap the "Invite" button to add members to the conference.
106 +* A dial tone will be heard to start dialing a new number.
84 84  )))
108 +
109 +
85 85  )))
86 86  
87 87  
... ... @@ -88,12 +88,10 @@
88 88  
89 89  (% class="col-xs-12 col-sm-4" %)
90 90  (((
91 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
116 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
92 92  )))
93 93  )))
94 94  
95 -
96 -
97 97  ----
98 98  
99 99  (% class="row" %)
... ... @@ -239,7 +239,7 @@
239 239  (((
240 240  (% class="col-xs-12 col-sm-8" %)
241 241  (((
242 -= Voicemail =
265 += Checking Voicemail =
243 243  
244 244  
245 245  * To access your voicemail box
... ... @@ -290,7 +290,7 @@
290 290  (((
291 291  (% class="col-xs-12 col-sm-8" %)
292 292  (((
293 -= Doorbells =
316 += Answering Doorbells =
294 294  
295 295  
296 296  Content 3