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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 11.1
edited by Christine Sklareski
on 2025/05/16 15:49
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -2,13 +2,10 @@
2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,73 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Place Ringing Calls ==
34 -
35 -* **Place a ringing call to an internal extension:**
36 -** **Handset**:
37 -*** Pick up the handset
38 -*** Use the keypad to enter the extension
39 -*** Press Audio call or Video call.
40 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
41 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
42 -*** To disconnect the call, return the handset to the cradle.
43 -** **Speakerphone:**
44 -*** Press the Dial/Send button or the Speaker button
45 -*** Use the keypad to enter the extension
46 -*** Press Audio call or Video call.
47 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
49 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
50 -
51 -* **To place a call to an outside phone number**
52 -** **Handset**:
53 -*** Pick up the handset
54 -*** Use the keypad to press 9 (to access the outside line)
55 -*** Use the keypad to enter the external phone number
56 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 -*** To disconnect the call, return the handset to the cradle.
58 -** **Speakerphone:**
59 -*** Press the Dial/Send button or the Speaker button
60 -*** Use the keypad to press 9 (to access the outside line)
61 -*** Use the keypad to enter the external phone number
62 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
63 -*** To disconnect the call, press the Speaker button.
64 -
65 -
66 -== Place Emergency Calls ==
67 -
68 -* **To place an emergency 911 call:**
69 -** Pick up the handset or engage the speakerphone
70 -** Dial 911 or 9911 on the keypad.
71 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
72 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 -
74 -* **To place an internal emergency call to alert the office of an issue:**
75 -** Pick up the handset or engage the speakerphone
76 -** Dial your building's internal emergency extension on the keypad.
77 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
78 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
79 -
80 -== Place Conference Calls ==
81 -
82 -* (((
83 -**To place a conference call**
30 +Content 2
84 84  )))
85 -)))
86 86  
87 87  
88 88  
89 89  (% class="col-xs-12 col-sm-4" %)
90 90  (((
91 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
92 92  )))
93 93  )))
94 94  
95 95  
96 -
97 97  ----
98 98  
99 99  (% class="row" %)
... ... @@ -100,14 +100,10 @@
100 100  (((
101 101  (% class="col-xs-12 col-sm-8" %)
102 102  (((
103 -= Answering Calls =
48 += Section 3 =
104 104  
105 105  
106 -* Call ID will show who is calling
107 -* To answer a ringing call
108 -* To answer a second simultaneous call
109 -* To pick up a call ringing at another phone in your group
110 -* To send a ringing call to voicemail instead of answering
51 +Content 3
111 111  )))
112 112  
113 113  
... ... @@ -114,216 +114,20 @@
114 114  
115 115  (% class="col-xs-12 col-sm-4" %)
116 116  (((
117 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
118 -)))
119 -)))
120 -
121 -----
122 -
123 -(% class="row" %)
124 -(((
125 -(% class="col-xs-12 col-sm-8" %)
126 -(((
127 -= Directory, Speed Dials, Favorites, and Button Boxes =
128 -
129 -
130 -* Directory
131 -* Speed Dials
132 -* Favorites
133 -* Button boxes
134 -)))
135 -
136 -
137 -
138 -(% class="col-xs-12 col-sm-4" %)
139 -(((
140 140  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
141 141  )))
142 142  )))
143 143  
144 144  
145 -----
146 146  
147 -(% class="row" %)
148 -(((
149 -(% class="col-xs-12 col-sm-8" %)
150 -(((
151 -= Call Handling =
152 152  
153 153  
154 -* To transfer a call 
155 -** Blind transfer
156 -** Announced transfer
157 -* To transfer a call to voicemail
158 -** (((
159 -Press Transfer and then press * and then enter the extension to go to directly to VM
160 -)))
161 -)))
162 162  
163 163  
164 -
165 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
166 166  (((
167 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
168 -)))
169 -)))
170 -
171 -
172 -----
173 -
174 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
175 175  (((
176 -(% class="col-xs-12 col-sm-8" %)
177 -(((
178 -= Pick up groups / Hunt groups / Monitored Extensions =
179 -
180 -
181 -* Pick up groups
182 -* Hunt groups
183 -* Monitored extensions
72 +
184 184  )))
185 -
186 -
187 -
188 -(% class="col-xs-12 col-sm-4" %)
189 -(((
190 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
191 191  )))
192 -)))
193 -
194 -----
195 -
196 -(% class="row" %)
197 -(((
198 -(% class="col-xs-12 col-sm-8" %)
199 -(((
200 -= Call History =
201 -
202 -
203 -* Find your call history
204 -* Manage call history
205 -* Place calls from call history
206 -)))
207 -
208 -
209 -
210 -(% class="col-xs-12 col-sm-4" %)
211 -(((
212 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
213 -)))
214 -)))
215 -
216 -----
217 -
218 -(% class="row" %)
219 -(((
220 -(% class="col-xs-12 col-sm-8" %)
221 -(((
222 -= Availability States =
223 -
224 -
225 -* Change availability state when OOO or In Meeting
226 -)))
227 -
228 -
229 -
230 -(% class="col-xs-12 col-sm-4" %)
231 -(((
232 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
233 -)))
234 -)))
235 -
236 -----
237 -
238 -(% class="row" %)
239 -(((
240 -(% class="col-xs-12 col-sm-8" %)
241 -(((
242 -= Voicemail =
243 -
244 -
245 -* To access your voicemail box
246 -* To access your voicemail from another extension within the district
247 -* To access your voicemail from off site
248 -* Voicemail indicator
249 -* Voicemail to email
250 -)))
251 -
252 -
253 -
254 -(% class="col-xs-12 col-sm-4" %)
255 -(((
256 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
257 -)))
258 -)))
259 -
260 -
261 -----
262 -
263 -(% class="row" %)
264 -(((
265 -(% class="col-xs-12 col-sm-8" %)
266 -(((
267 -= Phone Settings =
268 -
269 -
270 -* Disable tap sounds
271 -* Adjust volume:
272 -** Ringer volume
273 -** Call volume
274 -** Mute calls
275 -)))
276 -
277 -
278 -
279 -(% class="col-xs-12 col-sm-4" %)
280 -(((
281 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
282 -)))
283 -)))
284 -
285 -
286 -
287 -----
288 -
289 -(% class="row" %)
290 -(((
291 -(% class="col-xs-12 col-sm-8" %)
292 -(((
293 -= Doorbells =
294 -
295 -
296 -Content 3
297 -)))
298 -
299 -
300 -
301 -(% class="col-xs-12 col-sm-4" %)
302 -(((
303 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
304 -)))
305 -)))
306 -
307 -
308 -----
309 -
310 -(% class="row" %)
311 -(((
312 -(% class="col-xs-12 col-sm-8" %)
313 -(((
314 -= All Call and Paging/Intercom =
315 -
316 -
317 -* Page within school
318 -* Page between buildings
319 -)))
320 -
321 -
322 -
323 -(% class="col-xs-12 col-sm-4" %)
324 -(((
325 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
326 -)))
327 -)))
328 -
329 -