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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version
To version 8.2
edited by Christine Sklareski
on 2025/05/16 15:30
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -2,10 +2,13 @@
2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -= Placing Calls =
5 +(% class="wikigeneratedid" id="HPlacingCalls" %)
6 +
6 6  
8 +Hardware:
7 7  
8 -Content 1
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 9  )))
10 10  
11 11  
... ... @@ -24,21 +24,60 @@
24 24  (((
25 25  (% class="col-xs-12 col-sm-8" %)
26 26  (((
27 -= Conference Call =
30 += **Place Calls** =
28 28  
29 29  
30 -Content 2
33 +== Place Ringing Calls ==
34 +
35 +* **Place a ringing call to an internal extension:**
36 +** Handset:
37 +*** Pick up the handset
38 +*** Use the keypad to enter the extension
39 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 +*** To disconnect the call, return the handset to the handset cradle.
41 +** Speakerphone:
42 +*** Press the Dial/Send button or the Speaker button
43 +*** Use the keypad to enter the extension
44 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
46 +
47 +* **To place a call to an outside phone number**
48 +** Handset:
49 +*** Pick up the handset
50 +*** Use the keypad to press 9 (to access the outside line)
51 +*** Use the keypad to enter the external phone number
52 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
53 +*** To disconnect the call, return the handset to the handset cradle.
54 +** Speakerphone:
55 +*** Press the Dial/Send button or the Speaker button
56 +*** Use the keypad to press 9 (to access the outside line)
57 +*** Use the keypad to enter the external phone number
58 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
59 +
60 +
61 +== Place Emergency Calls ==
62 +
63 +* **To place an emergency 911 call**
64 +* **To place an internal emergency call to alert the office of issue**
65 +
66 +
67 +== Place Conference Calls ==
68 +
69 +* (((
70 +**To place a conference call**
31 31  )))
72 +)))
32 32  
33 33  
34 34  
35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
78 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
38 38  )))
39 39  )))
40 40  
41 41  
83 +
42 42  ----
43 43  
44 44  (% class="row" %)
... ... @@ -45,10 +45,14 @@
45 45  (((
46 46  (% class="col-xs-12 col-sm-8" %)
47 47  (((
48 -= Section 3 =
90 += Answering Calls =
49 49  
50 50  
51 -Content 3
93 +* Call ID will show who is calling
94 +* To answer a ringing call
95 +* To answer a second simultaneous call
96 +* To pick up a call ringing at another phone in your group
97 +* To send a ringing call to voicemail instead of answering
52 52  )))
53 53  
54 54  
... ... @@ -55,20 +55,216 @@
55 55  
56 56  (% class="col-xs-12 col-sm-4" %)
57 57  (((
104 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
105 +)))
106 +)))
107 +
108 +----
109 +
110 +(% class="row" %)
111 +(((
112 +(% class="col-xs-12 col-sm-8" %)
113 +(((
114 += Directory, Speed Dials, Favorites, and Button Boxes =
115 +
116 +
117 +* Directory
118 +* Speed Dials
119 +* Favorites
120 +* Button boxes
121 +)))
122 +
123 +
124 +
125 +(% class="col-xs-12 col-sm-4" %)
126 +(((
58 58  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
59 59  )))
60 60  )))
61 61  
62 62  
132 +----
63 63  
134 +(% class="row" %)
135 +(((
136 +(% class="col-xs-12 col-sm-8" %)
137 +(((
138 += Call Handling =
64 64  
65 65  
141 +* To transfer a call 
142 +** Blind transfer
143 +** Announced transfer
144 +* To transfer a call to voicemail
145 +** (((
146 +Press Transfer and then press * and then enter the extension to go to directly to VM
147 +)))
148 +)))
66 66  
67 67  
68 -(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
151 +
152 +(% class="col-xs-12 col-sm-4" %)
69 69  (((
70 -(% class="gtx-trans-icon" %)
154 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
155 +)))
156 +)))
157 +
158 +
159 +----
160 +
161 +(% class="row" %)
71 71  (((
72 -
163 +(% class="col-xs-12 col-sm-8" %)
164 +(((
165 += Pick up groups / Hunt groups / Monitored Extensions =
166 +
167 +
168 +* Pick up groups
169 +* Hunt groups
170 +* Monitored extensions
73 73  )))
172 +
173 +
174 +
175 +(% class="col-xs-12 col-sm-4" %)
176 +(((
177 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
74 74  )))
179 +)))
180 +
181 +----
182 +
183 +(% class="row" %)
184 +(((
185 +(% class="col-xs-12 col-sm-8" %)
186 +(((
187 += Call History =
188 +
189 +
190 +* Find your call history
191 +* Manage call history
192 +* Place calls from call history
193 +)))
194 +
195 +
196 +
197 +(% class="col-xs-12 col-sm-4" %)
198 +(((
199 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
200 +)))
201 +)))
202 +
203 +----
204 +
205 +(% class="row" %)
206 +(((
207 +(% class="col-xs-12 col-sm-8" %)
208 +(((
209 += Availability States =
210 +
211 +
212 +* Change availability state when OOO or In Meeting
213 +)))
214 +
215 +
216 +
217 +(% class="col-xs-12 col-sm-4" %)
218 +(((
219 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
220 +)))
221 +)))
222 +
223 +----
224 +
225 +(% class="row" %)
226 +(((
227 +(% class="col-xs-12 col-sm-8" %)
228 +(((
229 += Voicemail =
230 +
231 +
232 +* To access your voicemail box
233 +* To access your voicemail from another extension within the district
234 +* To access your voicemail from off site
235 +* Voicemail indicator
236 +* Voicemail to email
237 +)))
238 +
239 +
240 +
241 +(% class="col-xs-12 col-sm-4" %)
242 +(((
243 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
244 +)))
245 +)))
246 +
247 +
248 +----
249 +
250 +(% class="row" %)
251 +(((
252 +(% class="col-xs-12 col-sm-8" %)
253 +(((
254 += Phone Settings =
255 +
256 +
257 +* Disable tap sounds
258 +* Adjust volume:
259 +** Ringer volume
260 +** Call volume
261 +** Mute calls
262 +)))
263 +
264 +
265 +
266 +(% class="col-xs-12 col-sm-4" %)
267 +(((
268 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
269 +)))
270 +)))
271 +
272 +
273 +
274 +----
275 +
276 +(% class="row" %)
277 +(((
278 +(% class="col-xs-12 col-sm-8" %)
279 +(((
280 += Doorbells =
281 +
282 +
283 +Content 3
284 +)))
285 +
286 +
287 +
288 +(% class="col-xs-12 col-sm-4" %)
289 +(((
290 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
291 +)))
292 +)))
293 +
294 +
295 +----
296 +
297 +(% class="row" %)
298 +(((
299 +(% class="col-xs-12 col-sm-8" %)
300 +(((
301 += All Call and Paging/Intercom =
302 +
303 +
304 +* Page within school
305 +* Page between buildings
306 +)))
307 +
308 +
309 +
310 +(% class="col-xs-12 col-sm-4" %)
311 +(((
312 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
313 +)))
314 +)))
315 +
316 +