Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
on 2025/05/16 13:46
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To version 15.3
edited by Christine Sklareski
on 2025/05/21 10:34
on 2025/05/21 10:34
Change comment:
There is no comment for this version
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... ... @@ -2,10 +2,13 @@ 2 2 ((( 3 3 (% class="col-xs-12 col-sm-8" %) 4 4 ((( 5 -= Placing Calls = 5 +(% class="wikigeneratedid" id="HPlacingCalls" %) 6 + 6 6 8 +Hardware: 7 7 8 -Content 1 10 + 11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] 9 9 ))) 10 10 11 11 ... ... @@ -24,10 +24,50 @@ 24 24 ((( 25 25 (% class="col-xs-12 col-sm-8" %) 26 26 ((( 27 -= Conference Call =30 += **Place Calls** = 28 28 29 29 30 -Content 2 33 +== Initiate a call: == 34 + 35 +1. Pick up the handset 36 +1. Press the Speaker button on the phone 37 +1. Press the Speaker button on the touchscreen 38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset) 39 +1. Press a name on a button box (speakerphone will engage if not using handset) 40 + 41 +== Place Ringing Calls == 42 + 43 +* **Place a ringing call to an internal extension:** 44 +** Initiate a call 45 +** Use the keypad to enter the extension 46 +** Press Audio call or Video call. 47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay. 48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera. 49 +** To disconnect the call, return the handset to the cradle. 50 +\\(% style="display:none" %) 51 +* **To place a call to an outside phone number**: 52 +** Initiate a call 53 +** Use the keypad to press 9 (to access the outside line) 54 +** Use the keypad to enter the external phone number 55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 56 +** To disconnect the call, return the handset to the cradle. 57 + 58 +== Place Emergency Calls == 59 + 60 +* **To place an emergency 911 call:** 61 +** Pick up the handset or engage the speakerphone 62 +** Dial 911 or 9911 on the keypad. 63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 64 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 65 + 66 +* **To place an internal emergency call to alert the office of an issue:** 67 +** Pick up the handset or engage the speakerphone 68 +** Dial your building's internal emergency extension on the keypad. 69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 70 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 71 + 72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %) 73 + 31 31 ))) 32 32 33 33 ... ... @@ -34,11 +34,46 @@ 34 34 35 35 (% class="col-xs-12 col-sm-4" %) 36 36 ((( 37 -[[Figure 1. >>image:SUA.png||alt="Apple SystemSettingsSoftwareUpdate Availablecreen" height="295" width="357"]]80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] 38 38 ))) 39 39 ))) 40 40 84 +---- 41 41 86 +(% class="row" %) 87 +((( 88 +(% class="col-xs-12 col-sm-8" %) 89 +((( 90 +== Place Conference Calls == 91 + 92 +* ((( 93 +**To initiate a conference call:** 94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing. 95 + 96 +* Bring up the dial screen 97 +* Enter the first extension number then press on it on the left panel of the screen 98 +* The extension will be added to the dialing field and users can dial another number 99 +* When all extensions have been entered, press "Audio Call" or "Video Call" 100 + 101 + 102 +((( 103 +**To initiate a conference call while on a phone call:** 104 + 105 +* When** **the phone is on the call screen, tap on the "Conference" button 106 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts. 107 +* Tap the "Invite" button to add members to the conference. 108 +* A dial tone will be heard to start dialing a new number. 109 +))) 110 + 111 + 112 +))) 113 + 114 +(% class="col-xs-12 col-sm-4" %) 115 +((( 116 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 117 +))) 118 +))) 119 + 42 42 ---- 43 43 44 44 (% class="row" %) ... ... @@ -45,10 +45,14 @@ 45 45 ((( 46 46 (% class="col-xs-12 col-sm-8" %) 47 47 ((( 48 -= Section3=126 += Answering Calls = 49 49 50 50 51 -Content 3 129 +* Call ID will show who is calling 130 +* To answer a ringing call 131 +* To answer a second simultaneous call 132 +* To pick up a call ringing at another phone in your group 133 +* To send a ringing call to voicemail instead of answering 52 52 ))) 53 53 54 54 ... ... @@ -55,20 +55,217 @@ 55 55 56 56 (% class="col-xs-12 col-sm-4" %) 57 57 ((( 140 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]] 141 +))) 142 +))) 143 + 144 +---- 145 + 146 +(% class="row" %) 147 +((( 148 +(% class="col-xs-12 col-sm-8" %) 149 +((( 150 += Directory, Speed Dials, Favorites, and Button Boxes = 151 + 152 + 153 +* Directory 154 +* Speed Dials 155 +* Favorites 156 +* Button boxes 157 +))) 158 + 159 + 160 + 161 +(% class="col-xs-12 col-sm-4" %) 162 +((( 58 58 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 59 59 ))) 60 60 ))) 61 61 62 62 168 +---- 63 63 170 +(% class="row" %) 171 +((( 172 +(% class="col-xs-12 col-sm-8" %) 173 +((( 174 += Call Handling = 64 64 65 65 177 +* To transfer a call 178 +** Blind transfer 179 +** Announced transfer 180 +* To transfer a call to voicemail 181 +** ((( 182 +Press Transfer and then press * and then enter the extension to go to directly to VM 183 +))) 184 +))) 66 66 67 67 68 -(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %) 187 + 188 +(% class="col-xs-12 col-sm-4" %) 69 69 ((( 70 -(% class="gtx-trans-icon" %) 190 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 191 +))) 192 +))) 193 + 194 + 195 +---- 196 + 197 +(% class="row" %) 71 71 ((( 72 - 199 +(% class="col-xs-12 col-sm-8" %) 200 +((( 201 += Pick up groups / Hunt groups / Monitored Extensions = 202 + 203 + 204 +* Pick up groups 205 +* Hunt groups 206 +* Monitored extensions 73 73 ))) 208 + 209 + 210 + 211 +(% class="col-xs-12 col-sm-4" %) 212 +((( 213 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 74 74 ))) 215 +))) 216 + 217 +---- 218 + 219 +(% class="row" %) 220 +((( 221 +(% class="col-xs-12 col-sm-8" %) 222 +((( 223 += Call History = 224 + 225 + 226 +* Find your call history 227 +* Manage call history 228 +* Place calls from call history 229 +))) 230 + 231 + 232 + 233 +(% class="col-xs-12 col-sm-4" %) 234 +((( 235 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 236 +))) 237 +))) 238 + 239 +---- 240 + 241 +(% class="row" %) 242 +((( 243 +(% class="col-xs-12 col-sm-8" %) 244 +((( 245 += Availability States = 246 + 247 + 248 +* Change availability state when OOO or In Meeting 249 +))) 250 + 251 + 252 + 253 +(% class="col-xs-12 col-sm-4" %) 254 +((( 255 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 256 +))) 257 +))) 258 + 259 +---- 260 + 261 +(% class="row" %) 262 +((( 263 +(% class="col-xs-12 col-sm-8" %) 264 +((( 265 += Checking Voicemail = 266 + 267 + 268 +* To access your voicemail box 269 +* To access your voicemail from another extension within the district 270 +* To access your voicemail from off site 271 +* Voicemail indicator 272 +* Voicemail to email 273 +))) 274 + 275 + 276 + 277 +(% class="col-xs-12 col-sm-4" %) 278 +((( 279 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 280 +))) 281 +))) 282 + 283 + 284 +---- 285 + 286 +(% class="row" %) 287 +((( 288 +(% class="col-xs-12 col-sm-8" %) 289 +((( 290 += Phone Settings = 291 + 292 + 293 +* Disable tap sounds 294 +* Adjust volume: 295 +** Ringer volume 296 +** Call volume 297 +** Mute calls 298 +))) 299 + 300 + 301 + 302 +(% class="col-xs-12 col-sm-4" %) 303 +((( 304 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 305 +))) 306 +))) 307 + 308 + 309 + 310 +---- 311 + 312 +(% class="row" %) 313 +((( 314 +(% class="col-xs-12 col-sm-8" %) 315 +((( 316 += Answering Doorbells = 317 + 318 + 319 +Content 3 320 +))) 321 + 322 + 323 + 324 +(% class="col-xs-12 col-sm-4" %) 325 +((( 326 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 327 +))) 328 +))) 329 + 330 + 331 +---- 332 + 333 +(% class="row" %) 334 +((( 335 +(% class="col-xs-12 col-sm-8" %) 336 +((( 337 += All Call and Paging/Intercom = 338 + 339 + 340 +* Page within school 341 +* Page between buildings 342 +))) 343 + 344 + 345 + 346 +(% class="col-xs-12 col-sm-4" %) 347 +((( 348 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 349 +))) 350 +))) 351 + 352 + 353 +)))
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