Skip to Content
Last modified by Christine Sklareski on 2025/08/06 14:40
From version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version
To version 15.1
edited by Christine Sklareski
on 2025/05/21 10:05
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -2,10 +2,13 @@
2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -= Placing Calls =
5 +(% class="wikigeneratedid" id="HPlacingCalls" %)
6 +
6 6  
8 +Hardware:
7 7  
8 -Content 1
10 +
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 9  )))
10 10  
11 11  
... ... @@ -24,21 +24,76 @@
24 24  (((
25 25  (% class="col-xs-12 col-sm-8" %)
26 26  (((
27 -= Conference Call =
30 += **Place Calls** =
28 28  
29 29  
30 -Content 2
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +
42 +== Place Ringing Calls ==
43 +
44 +* **Place a ringing call to an internal extension:**
45 +** Initiate a call
46 +** Use the keypad to enter the extension
47 +** Press Audio call or Video call.
48 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +** To disconnect the call, return the handset to the cradle.
51 +\\(% style="display:none" %)
52 +* **To place a call to an outside phone number**:
53 +** Initiate a call
54 +** Use the keypad to press 9 (to access the outside line)
55 +** Use the keypad to enter the external phone number
56 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 +** To disconnect the call, return the handset to the cradle.
58 +
59 +
60 +== Place Emergency Calls ==
61 +
62 +* **To place an emergency 911 call:**
63 +** Pick up the handset or engage the speakerphone
64 +** Dial 911 or 9911 on the keypad.
65 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
66 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
67 +
68 +* **To place an internal emergency call to alert the office of an issue:**
69 +** Pick up the handset or engage the speakerphone
70 +** Dial your building's internal emergency extension on the keypad.
71 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 +
74 +
75 +== Place Conference Calls ==
76 +
77 +* (((
78 +**To initiate a conference call **
79 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
80 +
81 +* Bring up the dial screen
82 +* Enter the extension number then press on it on the left panel of the screen
83 +* The extension will be added to the dialing field and users can dial another number
84 +* When all extensions have been entered, press "Audio Call" or "Video Call"
85 +
86 +
31 31  )))
88 +)))
32 32  
33 33  
34 34  
35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
94 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
38 38  )))
39 39  )))
40 40  
41 41  
99 +
42 42  ----
43 43  
44 44  (% class="row" %)
... ... @@ -45,10 +45,14 @@
45 45  (((
46 46  (% class="col-xs-12 col-sm-8" %)
47 47  (((
48 -= Section 3 =
106 += Answering Calls =
49 49  
50 50  
51 -Content 3
109 +* Call ID will show who is calling
110 +* To answer a ringing call
111 +* To answer a second simultaneous call
112 +* To pick up a call ringing at another phone in your group
113 +* To send a ringing call to voicemail instead of answering
52 52  )))
53 53  
54 54  
... ... @@ -55,20 +55,216 @@
55 55  
56 56  (% class="col-xs-12 col-sm-4" %)
57 57  (((
120 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
121 +)))
122 +)))
123 +
124 +----
125 +
126 +(% class="row" %)
127 +(((
128 +(% class="col-xs-12 col-sm-8" %)
129 +(((
130 += Directory, Speed Dials, Favorites, and Button Boxes =
131 +
132 +
133 +* Directory
134 +* Speed Dials
135 +* Favorites
136 +* Button boxes
137 +)))
138 +
139 +
140 +
141 +(% class="col-xs-12 col-sm-4" %)
142 +(((
58 58  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
59 59  )))
60 60  )))
61 61  
62 62  
148 +----
63 63  
150 +(% class="row" %)
151 +(((
152 +(% class="col-xs-12 col-sm-8" %)
153 +(((
154 += Call Handling =
64 64  
65 65  
157 +* To transfer a call 
158 +** Blind transfer
159 +** Announced transfer
160 +* To transfer a call to voicemail
161 +** (((
162 +Press Transfer and then press * and then enter the extension to go to directly to VM
163 +)))
164 +)))
66 66  
67 67  
68 -(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
167 +
168 +(% class="col-xs-12 col-sm-4" %)
69 69  (((
70 -(% class="gtx-trans-icon" %)
170 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
171 +)))
172 +)))
173 +
174 +
175 +----
176 +
177 +(% class="row" %)
71 71  (((
72 -
179 +(% class="col-xs-12 col-sm-8" %)
180 +(((
181 += Pick up groups / Hunt groups / Monitored Extensions =
182 +
183 +
184 +* Pick up groups
185 +* Hunt groups
186 +* Monitored extensions
73 73  )))
188 +
189 +
190 +
191 +(% class="col-xs-12 col-sm-4" %)
192 +(((
193 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
74 74  )))
195 +)))
196 +
197 +----
198 +
199 +(% class="row" %)
200 +(((
201 +(% class="col-xs-12 col-sm-8" %)
202 +(((
203 += Call History =
204 +
205 +
206 +* Find your call history
207 +* Manage call history
208 +* Place calls from call history
209 +)))
210 +
211 +
212 +
213 +(% class="col-xs-12 col-sm-4" %)
214 +(((
215 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
216 +)))
217 +)))
218 +
219 +----
220 +
221 +(% class="row" %)
222 +(((
223 +(% class="col-xs-12 col-sm-8" %)
224 +(((
225 += Availability States =
226 +
227 +
228 +* Change availability state when OOO or In Meeting
229 +)))
230 +
231 +
232 +
233 +(% class="col-xs-12 col-sm-4" %)
234 +(((
235 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
236 +)))
237 +)))
238 +
239 +----
240 +
241 +(% class="row" %)
242 +(((
243 +(% class="col-xs-12 col-sm-8" %)
244 +(((
245 += Checking Voicemail =
246 +
247 +
248 +* To access your voicemail box
249 +* To access your voicemail from another extension within the district
250 +* To access your voicemail from off site
251 +* Voicemail indicator
252 +* Voicemail to email
253 +)))
254 +
255 +
256 +
257 +(% class="col-xs-12 col-sm-4" %)
258 +(((
259 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
260 +)))
261 +)))
262 +
263 +
264 +----
265 +
266 +(% class="row" %)
267 +(((
268 +(% class="col-xs-12 col-sm-8" %)
269 +(((
270 += Phone Settings =
271 +
272 +
273 +* Disable tap sounds
274 +* Adjust volume:
275 +** Ringer volume
276 +** Call volume
277 +** Mute calls
278 +)))
279 +
280 +
281 +
282 +(% class="col-xs-12 col-sm-4" %)
283 +(((
284 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
285 +)))
286 +)))
287 +
288 +
289 +
290 +----
291 +
292 +(% class="row" %)
293 +(((
294 +(% class="col-xs-12 col-sm-8" %)
295 +(((
296 += Answering Doorbells =
297 +
298 +
299 +Content 3
300 +)))
301 +
302 +
303 +
304 +(% class="col-xs-12 col-sm-4" %)
305 +(((
306 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
307 +)))
308 +)))
309 +
310 +
311 +----
312 +
313 +(% class="row" %)
314 +(((
315 +(% class="col-xs-12 col-sm-8" %)
316 +(((
317 += All Call and Paging/Intercom =
318 +
319 +
320 +* Page within school
321 +* Page between buildings
322 +)))
323 +
324 +
325 +
326 +(% class="col-xs-12 col-sm-4" %)
327 +(((
328 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
329 +)))
330 +)))
331 +
332 +
GS3350-CallScreen.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,0 +1,1 @@
1 +32.4 KB
Content