Troubleshooting Common Chromebook Problems

Version 1.2 by tahje_wade on 2025/01/10 10:39

Chromebook's issues are relatively simple to overcome. This guide will assist you with some of the most common issues found in daily Chromebook users. 

Chromebook runs very slowly

Step 1: Press and Hold the Power button

Step 2: The screen dims, and a pop-up appears. Select "Shut down" to Power off.

Step 3: Press the Power button to turn it back on.

If that doesn't work, check for a system update. It will ask you to restart to complete the update.

Step 1: Select the system clock 

Step 2: Select the Gear icon located at the bottom. This will take you to the settings.

Step 3: Either scroll down on the left and select "About ChromeOS" or enter "Update" in the search bar.

Step 4: Select "Check for updates". This checks for the latest ChromeOS version and installs any updates.

Step 5: Once the update is completed, select the Restart button to complete. 

"ChromeOS is missing or damaged" Message

Please create a Support Ticket